Sr Store System Support - .net. ios, SQL, GCP, Jira, Agile

Shaikpet, India

10+ years exp

Full-time

Posted 3d ago

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Job Description

These associates will support associate facing store systems (non-POS) that include:

Time & Attendance
Workforce Management (Kronos)
Training / Videos
Discounts, Coupons
Inventory - Transfer & Receiving

The goal of these associates will be to allow developers and engineers to focus on new functionality and development, not store support tickets. They will interface with Level 1 support and will have to analyze trends, update knowledge base documentation, assist in triage and root cause store issues, and escalate to Level 3 with the supporting information needed for the L3 person to resolve.

They will report to an AEO employee who has been with the company for over 10 years.

Work hours 8-5 EST, M-F

SKILLS:
iOS knowledge
SQL / Oracle
.Net, GCP Familiarity
Jira, agile processes

Frequently Asked Questions

How to apply for Sr Store System Support - .net. ios, SQL, GCP, Jira, Agile at Etech?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

10+ years of experience is required.

Is this position still open?

Yes, currently active and accepting applications.