The Sr Product Owner plays a critical role in ensuring that a product or feature is developed with a focus on delivering value to the customer and the business. They act as a voice for the customer and are responsible for making key product-related decisions throughout the development process, including identifying opportunities to incorporate emerging technologies, such as AI-enabled capabilities, where they can improve user experience, workflow efficiency, and business outcomes.
Product Vision & Stakeholder Alignment
Translation: Work with stakeholders to translate future vision and requirements into clearly broken-down epics and stories; ensure all team members understand and align with product goals, including consideration of emerging technologies where appropriate.
- Stakeholder Communication: Act as the primary point of contact between the development team and stakeholders; communicate progress, changes, and updates regularly.
- Team Enabler: Work with or more Agile Development Teams and act as a central reference and information source, guiding system/product functionality decisions.
- Entrepreneurial Spirit: Demonstrate a track record of delivering results in fast-moving, demanding environments.
Backlog Ownership & Prioritization
- Prioritization: Create and maintain the product backlog; prioritize features, user stories, and tasks based on business value, customer needs, market trends, and strategic opportunities.
- Backlog Management: Continuously groom and refine the backlog based on feedback, changing priorities, and new insights.
- Feedback Integration: Gather and incorporate feedback from stakeholders and end-users into the backlog; adjust as necessary.
Requirements & Customer Experience (UX)
- User Story Development: Break down high-level requirements into detailed, implementable user stories that meet strong Agile standards and support effective workflows, automation, and decision support where applicable.
- Acceptance Criteria: Define clear acceptance criteria so the team understands what constitutes “done” for each feature.
- UI/UX Alignment: Partner with UX to ensure backlog items have wireframes and UI designs ready for sprint planning; provide design feedback, participate in design sprints, and support user acceptance testing.
Planning, Delivery & Risk
- Sprint Planning: Participate in sprint planning to select stories and tasks; ensure the team has a clear understanding of work scope.
- Release Planning: Collaborate with the team and stakeholders to plan and prioritize releases aligned with market needs and business goals.
- Quality Assurance: Ensure the product meets quality standards by accepting or rejecting work during sprint reviews.
- Risk Management: Identify and mitigate delivery risks; partner with the release manager on timelines, tough conversations, mitigation strategies, and transparent escalation to leadership.
Business Outcomes & Data
- Business Case Support: Assist in developing and presenting business cases for new features and initiatives; ensure alignment with strategic goals and stakeholder expectations.
- Data-Driven: Define KPIs and measures for features and capabilities to track impact and inform decisions.
Education & Experience Guidelines
- Bachelor’s Degree in relevant field
- 4-7 years of relevant work experience
- Experience with Product and Development tools such as ADO, Jira or other similar tools.
- Healthcare and technical expertise are highly preferred, including experience with data, API integrations, and interoperability standards such as HL7 and FHIR.
- Strong analytical and quantitative skills, with the ability to use data and metrics to back up assumptions, evaluate outcomes, and assess opportunities related to emerging technologies, including AI-enabled capabilities, where applicable.
- Leadership and decision-making skills
- Excellent communication and presentation abilities
- Understanding of the industry, market trends, and customer needs
- Strong organizational and time management skills
- Strong collaboration skills, with the ability to work effectively across Engineering, UI/UX, Product Management, leadership, and internal and external stakeholders.
- Travel up to 30%
