Scan your resume against ATS criteria for this Sr. Applied AI/ML Scientist role at Sproutsocial.
NewsWhip by Sprout Social is looking for a
to join its AI, Data and Intelligence Business Unit.
Most LLM applications are wrappers around a chat box. Ours aren't.
NewsWhip processes the world's news in real time - millions of articles, posts, and signals every day - and turns that firehose into predictive intelligence that journalists, PR leaders, and global brands rely on to make decisions before the news breaks. The interesting problems live everywhere in that pipeline: ambient agents that monitor and enrich content as it flows in, retrieval systems that have to be fast and correct on a corpus that changes by the minute, evaluation frameworks for a domain where hallucination has real-world consequences, and reporting workflows where LLM-generated insights need to stand up to scrutiny by professional analysts.
You'll work at the intersection of product, data, and engineering with the autonomy to make architectural decisions and the support of a company that takes AI quality seriously. If you want to build LLM systems that do more than answer questions - systems that reason, retrieve, enrich, and act across of the most demanding content domains there is — this is the role.
What you'll do
Build and Ship LLM-Powered Features
Architect and deliver production agentic workflows — both ambient (background agents that enrich, monitor, summarise, and surface insights across NewsWhip's data continuously) and interactive (user-facing tool-using agents that respond to journalist and PR analyst queries in real time).
Own the design of LLM-powered content enrichments that feed directly into customer reporting, alerts, and intelligence briefings — turning raw news signals into structured, decision-ready outputs.
Lead the technical direction for tool-augmented LLM systems, including MCP-compatible services, function-calling patterns, and multi-step reasoning workflows.
Make architecture-level decisions about when to use retrieval, when to use agents, when to fine-tune, and when a smaller model or classical NLP approach is the right answer.
Define structured prompting standards, output schemas, and reusable patterns that the wider engineering team can build on.
Drive Quality, Evaluation, and Observability
Set the bar for how NewsWhip evaluates LLM systems — offline benchmarks, experimentation, regression detection, and human-in-the-loop review.
Own guardrails for safety, hallucination reduction, factual grounding, and output consistency in a domain (news and media intelligence) where accuracy is non-negotiable.
Build observability into every LLM feature: tracing, cost tracking, latency budgets, quality metrics, and drift monitoring.
Make pragmatic trade-offs between model quality, latency, and cost — and be accountable for them.
Retrieval, Embeddings, and Semantic Infrastructure
Evolve the embedding and semantic search infrastructure that underpins NewsWhip's intelligence layer, including chunking strategies, hybrid search, and re-ranking.
Improve retrieval relevance as component of a broader agentic architecture — not as an end in itself.
Lead Technically and Influence Cross-Functionally
Partner with Product, and UX to translate ambiguous AI ideas into shipped features customers actually rely on.
Lead technical design discussions and represent the AI team in architecture decisions.
Raise the bar through code review, mentorship, and writing — help less experienced engineers grow into strong AI practitioners.
Stay close to the frontier: evaluate emerging models, frameworks, and techniques and bring the right into the stack.
We’re looking for an experienced and highly technical Senior Applied AI/ML Scientist who embraces challenges, practices a growth mindset, and is eager to collaborate with a variety of stakeholders to provide data-driven solutions to business leaders and to NewsWhip’s by Sprout Social customers.
6+ years of experience building and operating production software systems.
2+ years hands-on experience shipping LLM-powered features in real-world applications.
Strong backend engineering skills (Python preferred).
Experience with several of the following:
Large Language Model APIs (OpenAI, Anthropic, open-weight models, etc.) and transformer-based techniques
Embedding models and similarity search
Vector databases (ChromaDB, Pinecone, Weaviate, etc.)
Prompt engineering and structured output techniques
LLM evaluation frameworks and automated testing
LLMOps practices (monitoring, versioning, observability using Langfuse, Datadog, etc.)
Track record of owning a system end-to-end in production, not just contributing to.
Experience making and defending architectural trade-offs (model choice, build vs. buy, latency vs. quality).
Experience mentoring engineers or leading technical design reviews.
Experience working closely with Product and UX on feature delivery.
Bachelor’s in Data Science, Computer Science, Machine Learning, AI, or a related discipline.
Experience with AI orchestration frameworks (LangChain, LlamaIndex, LangGraph, etc.).
Familiarity with Model Context Protocol (MCP) or tool-calling architectures.
Experience building agentic workflows or tool-using systems.
Knowledge of semantic search and content retrieval systems.
Experience with cloud platforms.
Background in media analytics, content intelligence, or large-scale text processing.
Experience in startup or high-growth environments.
Within 1 month, you’ll plant your roots, including:
Complete and gain a deep understanding of NewsWhip’s product, data model, and AI roadmap.
Meet and learn from assigned resources.
Set clear expectations and goals with your manager.
Familiarize yourself with our existing LLM infrastructure, evaluation practices, and vector systems.
Ship your first meaningful improvement or feature iteration to production.
Become familiar with our existing features, available data, and best practices.
Within 3 months, you’ll start hitting your stride by:
Take ownership of a core LLM-powered feature or subsystem.
Implement measurable improvements to prompt quality, retrieval relevance, or model performance.
Contribute to improving our AI evaluation and testing strategy.
Lead at least technical design discussion related to AI architecture.
Within 6 months, you’ll be making a clear impact through:
Drive the end-to-end delivery of a significant AI feature from concept to production launch.
Establish reusable patterns or tooling that improve LLM development velocity and reliability.
Demonstrate measurable impact on quality metrics (e.g., reduced hallucination rates, improved relevance, latency, or cost efficiency).
Within 12 months, you’ll make this role your own by:
Be recognized as a go-to expert for LLM systems and applied AI best practices within the team.
Help shape the longer-term AI architecture and technical roadmap.
Mentor other engineers on prompt design, evaluation, and AI system reliability.
Surprise us - propose and deliver AI innovations that meaningfully change how customers use NewsWhip.
Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
We’re proud to regularly be recognized for our team, product and culture
Our benefits program includes: -
Comprehensive Private Health & Dental: 100% premium coverage for you and your eligible dependents through VHI (Health) and DeCare (Dental).
*This list is for informational purposes. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.
Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.
annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.
We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not your starting potential but also the long-term growth opportunities available as you progress in your role.
The full base pay range for this role is € 100,000 – €135,000.
These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.
_Whenever possible, we want to provide team members the flexibility to work in the location that makes the most sense for them. If you prefer an office setting, this role may be based in our Dublin location. If you prefer to work remotely from another location within Ireland, we will accommodate you as best as possible. _
If you are based in another location within EMEA, we aren’t able to hire in your location at this time.
#LI-REMOTE
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Perks:** A €18 daily lunch stipend (via Deliveroo) when you work from our Dublin office.
How to apply for Sr. Applied AI/ML Scientist at Sproutsocial?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
The salary for this role is $700 per annum.
What experience is required?
6+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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