Sr Analyst-Risk Management

The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company's payment network. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Governance, Risk, Remediation AND Operations (GRRO) team's mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers
The objective of the GMNS Risk Reporting & Analytics team is to drive risk-based decisioning and management of risk & compliance objectives to support business priorities while promoting a strong risk culture. To that end, the team is to be responsible for developing and improving analytics and reporting strategies along with data capabilities for the GMNS business, with a strong focus on driving automation. The role will also support core control & compliance tracking by developing improved reporting and analysis to drive valuable insights and effective risk mitigation strategies. This includes developing C-suite reporting, root cause analysis, and ensuring GMNS is effectively achieving risk performance ratings. The position requires the ability to support global initiatives and participate in special projects across multiple regions and time zones.

Required Qualifications

• 2+ years of experience in Risk Reporting, Risk Analytics, Business Intelligence, Data Analytics, Operational Risk, Compliance or a related analytical function within Financial Services

• Hands-on experience with Advanced Excel, Python, SQL, Power BI, BigQuery and Gen-AI tools (Microsoft Copilot and ChatGPT)

• Strong communication and storytelling skills

• Demonstrated experience developing executive reporting, dashboards and analytical presentations for senior leadership.

• Strong analytical and problem-solving skills with experience performing trend analysis, root cause investigations and insight generation from large and complex datasets.

• Knowledge of operational and enterprise risk management frameworks (OREs, Issues, PRSA and RCSA) and key risk indicators.

Preferred Qualifications

• Master's in business administration, Risk Management, Data Analytics, or a related discipline.

• Experience supporting enterprise risk governance, executive reporting, or regulatory reporting initiatives.

• Experience driving reporting automation, process optimization, or analytics transformation initiatives.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.