Scan your resume against ATS criteria for this Specialist Automation Engineer, CX role at NiCE.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
As a Specialist Automation Engineer. You will be part of a cross-functional Scrum team that develops and supports specific components of our end product. You will be working hand in hand with the other R&D people. You will be involved in new feature development; provide input to POs , developers and Devops on the correct behavior of the system. You own the quality of the product, taking full responsibility for all functional – but also non-functional – aspects, like performance, stability, security, and maintainability. Serve as the quality leader for the group and is accountable for the product quality. Drive the team for continues improvement and innovate with quality assurance practices.
Drive an
, leveraging automation and data insights to improve testing, defect detection, and overall product qualityDesign and execute
(manual, automation, unit, integration, E2E, exploratory) for web and backend to ensure strong coverage
of modules and releases, ensuring standards, reliability, and customer expectations are met
, proactively diagnose issues, and continuously improve test coverage and risk mitigation
Lead
and define, own and drive QA strategy, deliverables, and ownership across the team
Contribute to
, partner with stakeholders to identify risks, shape requirements, and ensure environment readiness and stability
B.E./B.Tech in Computer Science, Industrial, or Electronics Engineering
8–11 years of experience as an Automation QA Engineer
Strong experience in
for scalable applications
Hands-on with
; knowledge of Java/JavaScript is a plus . Architect and scale automation frameworks.
Experience with
and test management tools (TestLink, Xray)
Good understanding of
methodologies
Experience with
, GitHub Actions, Jenkins CI/CD pipes,,
Familiarity with
Hands-on in
with a strong quality mindset
Exposure to AI tools like GitHub Copilot, Claude Code or equivalent.
Experience leveraging AI agents to accelerate Root Cause Analysis (RCA), implementing self-healing automation, and validating AI model integrity
Hands on with Python
WCAG familiarity
Knowledge of HTTP and cloud (AWS preferred)
Experience in risk-based testing & CI/CD
ISTQB/ISEB/TMap certification is a plus
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
How to apply for Specialist Automation Engineer, CX at NiCE?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
11+ yrs of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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Specialist Automation Engineer, CX
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