Duties & Responsibilities
- Coach and mentor Solution Engineers ensuring consistent and high standards of service delivery.
- Communicate with the sales team on new business opportunities, translate client’s technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept.
- Conduct technical presentation of company products, manage POC and trial processes with the clients.
- Establish outstanding business relationships and partnerships with the clients by demonstrating a high level of technical expertise, understand manufacturing business practises and establish credibility with the clients.
- Influence target clients by presenting company products values and benefits and by demonstrating product architectures and assisting with cost evaluation and pricing issues.
- 50% travel, domestic
Knowledge, Skills & Abilities
- Minimum of 5 years of experience of presales within the ERP industry or equivalent operational ERP experience
- Background of success in supporting both direct and channel sales
- Experience in the manufacturing and distribution industry
- Documented experience of giving customer presentations / demonstrations
- Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage, QAD or other ERP companies or Value Added Resellers (VARs).
Qualifications
- 5+ years applicable experience and demonstrated success/knowledge.
- 2+ years of specialized/industry.
- Bachelor’s degree (or equivalent manufacturing experience).
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
- Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
- Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
- Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Nadia Niazi
