SOLUTION ARCHITECT - TELECOM (BSS/OSS) - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking a highly capable IT Solution Architect to design and deliver integrated, end-to-end IT solutions that support Vodafone’s strategic growth across multiple operating markets. This role focuses on complex product development and customer solutions within a fast-evolving technology landscape, ensuring alignment with Vodafone’s global architecture standards.

The individual will act as a trusted advisor to stakeholders, providing high-quality architectural designs that support development, testing, and deployment while driving innovation across telecom BSS/OSS domains.

What you’ll do

Design end-to-end solutions for new and enhanced products within Vodafone’s IT architecture, ensuring alignment to business needs, timelines, and cost objectives
Provide subject matter expertise across telecom BSS/OSS domains and ensure seamless integration across functional areas
Lead solution design activities and participate in design reviews to ensure compliance with target architecture
Contribute to IT architecture governance, ensuring alignment with Vodafone’s strategy and global vision
Develop key architecture deliverables including impact assessments, solution blueprints, high-level designs (HLDs), and solution intent documents
Support the full lifecycle from design through to deployment, including Sell/Build/Run assurance processes
Provide estimates for solution sizing, cost, and timelines using standard approaches
Collaborate across cross-functional teams, contributing to agile ceremonies such as sprint planning and backlog refinement
Share knowledge and best practices within the architecture community and with wider stakeholders
Ensure customer-centric design thinking, focusing on solution usability and experience

Who you are

Proven experience (typically 10+ years) in IT, including significant experience as a Solution Architect or Designer
Strong expertise in Telecom BSS and OSS systems
Knowledge of telecom products such as mobile or broadband solutions
Experience designing and delivering complex, cross-domain IT architectures
Familiarity with frameworks such as TOGAF, TM Forum (eTOM, TAM), OpenAPI, and UML is advantageous
Experience in transformation or migration programmes from legacy to modern platforms is beneficial
Strong communication, stakeholder management, and presentation skills
Ability to work effectively in agile environments (Scrum, SAFe) within cross-functional teams
A structured and analytical approach to problem-solving with sound judgement

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to work on strategic, high-impact telecom transformation programmes across global markets
Exposure to large-scale architecture frameworks and cutting-edge digital solutions
Collaborative working environment with cross-functional and international teams
Continuous learning through complex architecture challenges and evolving technologies
Chance to influence customer experience and innovation within Vodafone

What skills you will learn

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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