Software Engineer

NMIMS University Office, Mumbai, India

1+ years exp

Full-time

Posted 5d ago

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Actively Hiring Direct 1-Click Apply

Scan your resume against ATS criteria for this Software Engineer role at SVKM's Narsee Monjee Institute of Management Studies.

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Job Description

Coordinating Software projects
Training Admin, student and faculty
Providing guidance for problems and questions
Participating in business meetings
Impart training on the usage of the software
Handling all the queries of the end users and provide support
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Provide prompt and accurate feedback to customers

How to apply for Software Engineer at SVKM's Narsee Monjee Institute of Management Studies?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

1+ years of experience is required.

Is this position still open?

Yes, currently active and accepting applications.