Social worker

Organization Overview: Founded in 2004, by Poonam Bagai, herself a cancer survivor, CanKids KidsCan is a national NGO working in India to address the needs of children with cancer and their families. CanKids is dedicated to driving Change for Childhood Cancer in India with an ambitious goal to achieve Universal health coverage through 100% Access2Care & 100% Financial Protection by 2030 aligned to the WHO GICC (Global Initiative on Childhood Cancer) and Sustainable Development Goals, thereby securing the Rights to health, education, childhood, pain-free and palliative care and the Right to be heard for all children with cancer (0-19 years) in India. CanKids is the only organization in India working at all levels - grassroots, district, state, and national- and partnering and supporting hospitals, health authorities and professionals for the last 20 years to improve the quality/standard of treatment, care, and other holistic support services. Through its 141 CanKids Hospital Support Unit (CHSU) projects, CanKids ensures access to the best possible care for children with cancer and their families. We are a team of hard-working, fun-loving folks driven for impact and excellence in everything we do. Please visit the official CanKids Website for further details. https://www.cankidsindia.org/ Department Overview The National Outreach Program (NOP) is responsible for enabling quality and equitable access to treatment and care services for children with cancer across India. Through hospital-based support units and state outreach programs, the department offers direct services, manages partnerships with healthcare institutions, and drives awareness initiatives. Social Workers under NOP serve as key enablers of this mission, providing psychosocial support and facilitating services for children and their families. Role Overview The Social Worker plays a vital role in supporting children with cancer and their families through every stage of the treatment journey. The primary responsibility is to ensure smooth psychosocial transition and resource facilitation from admission to discharge. The Social Worker also serves as the bridge between doctors and families, coordinates care activities, manages data and reports, and drives awareness and

education

at hospital units and local communities.

Key Responsibilities

Key Responsibilities

• Patient Services & Support Coordination  Facilitate admission and registration of new child patients under CanKids.  Support doctors and families in planning treatment and associated cost estimations.  Bridge communication between medical teams and families.  Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided.  Regularly update treatment and support progress in the patient database. 2. Chattai Clinic and Hospital Unit Coordination  Assist in operating Chattai Clinics and running daily CanKids hospital activities.  Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs.  Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities. 3. Documentation & Data Management  Maintain complete and accurate documentation for new patients including ID verification and case files.  Maintain and update patient databases (PIS/MSF/Salesforce).  Coordinate documentation for government schemes, grants, and external support.  Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting. 4. Administrative & Financial

Responsibilities

 Handle unit-level

responsibilities

including imprest fund management for medicine purchases and ward requirements.  Administer assigned support programs including Jiv Daya or other donor-linked initiatives.  Track FCRA fund usage and ensure compliance.  Coordinate with the Program Officer and Medical Officer for operational matters. 5. Awareness & Community Engagement  Conduct awareness sessions about childhood cancer in hospital and community settings.  Disseminate the message of “You Are Not Alone” to families and caregivers.  Participate in outreach activities, health camps, or advocacy programs. Other Extended Duties  Perform additional tasks as assigned by the Reporting Manager.

Requirements

Required

Qualifications

and

Skills:



Education:

Masters in Social Work (MSW) from a recognized institution 

Experience:

2–3 years in social work, preferably in hospital/healthcare settings

Skills

& Competencies:  Computer literacy (MS Office, Internet)  Good communication (spoken & written English)  Knowledge/

experience

in pediatric oncology preferred  Ability to coo

.  Administer assigned support programs including Jiv Daya or other donor-linked initiatives.  Track FCRA fund usage and ensure compliance.  Coordinate with the Program Officer and Medical Officer for operational matters. 5. Awareness & Community Engagement  Conduct awareness sessions about childhood cancer in hospital and community settings.  Disseminate the message of “You Are Not Alone” to families and caregivers.  Participate in outreach activities, health camps, or advocacy programs. Other Extended Duties  Perform additional tasks as assigned by the Reporting Manager.

Requirements

Required

Qualifications

and

Skills:



Education:

Masters in Social Work (MSW) from a recognized institution 

Experience:

2–3 years in social work, preferably in hospital/healthcare settings

Skills

& Competencies:  Computer literacy (MS Office, Internet)  Good communication (spoken & written English)  Knowledge/

experience

in pediatric oncology preferred  Ability to coordinate with healthcare teams and beneficiaries  Data management and report writing  Empathy, problem-solving, and cultural sensitivity Key Competencies:  Compassionate and Patient-Centric Approach  Case Management & Documentation  Interpersonal & Communication

Skills

 Stakeholder Coordination (internal & external)  Multitasking & Time Management  Teamwork and Adaptability Key Deliverables  Smooth onboarding and support for every new child admitted under CanKids services  Timely data entry and documentation of patient cases  Active facilitation of psychosocial support and service delivery  Regular submission of reports and updates to Program Officer  Maintenance of good coordination with hospital authorities and care teams  Participation in hospital and community-based awareness