ServiceNow IRM -Platform Engineer

Bangalore, Karnataka, India

Full-time

Posted 5d ago

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Job Description

We are seeking an experienced ServiceNow IRM & Platform Engineer to support and manage enterprise

ServiceNow environments within a regulated banking environment. The role combines IRM/GRC expertise with

hands-on platform engineering and operational support.

Key Responsibilities

Manage ServiceNow instance health, availability, performance, and capacity.
Plan and execute upgrades, patches, hotfixes, plugin activations, and instance clones.
Monitor and troubleshoot slow transactions, queries, logs, scheduled jobs, integrations, MID Servers, ECC

queues, and platform issues.

Support ServiceNow IRM/GRC, including Risks, Controls, Testing, Issues, Policies, and compliance

processes.

Manage platform security, roles, ACLs, integrations, and environment configurations.
Support production incidents, perform root-cause analysis, and coordinate with ServiceNow Support.
Ensure solutions are secure, scalable, maintainable, and upgrade-safe.
Support CMDB/CSDM alignment and platform governance.
Follow banking change management, audit, security, risk, and regulatory controls.

Required Skills

Strong hands-on ServiceNow Platform Administration/Engineering experience.
Experience with ServiceNow IRM/GRC.
Strong experience with upgrades, patches, plugins, clones, and performance troubleshooting.
Knowledge of JavaScript, Business Rules, Script Includes, Flow Designer, REST APIs, ACLs, MID Servers,

CMDB/CSDM, and integrations.

Strong troubleshooting and production-support skills.
Experience in banking, financial services, or another regulated enterprise environment preferred
Preferred Certifications: ServiceNow CSA, CAD, and relevant IRM/GRC certifications

Strong hands-on ServiceNow Platform Administration/Engineering experience
Experience with ServiceNow IRM/GRC
Experience with upgrades, patches, plugins, clones, and performance troubleshooting
Knowledge of JavaScript, Business Rules, Script Includes, Flow Designer, REST APIs, ACLs, MID Servers, CMDB/CSDM, and integrations
Strong troubleshooting and production-support skills
Experience in banking, financial services, or another regulated enterprise environment
ServiceNow CSA, CAD, and relevant IRM/GRC certifications

How to apply for ServiceNow IRM -Platform Engineer at Zensar?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

This position is open to freshers and experienced candidates.

Is this position still open?

Yes, currently active and accepting applications.