Senior Salesforce Administrator

A Little About Us

Enboarder is the world’s first agentic AI employee journey platform, unifying, enablement, mobility, and offboarding into a single experience layer.

With AI Assistants and AI Agents working together, Enboarder empowers HR leaders to deliver structured, personalized employee experiences at scale while freeing HR from administrative work. Enterprises like Deloitte, ING, T-Mobile, and Cisco use Enboarder accelerate time-to-productivity, reduce attrition, and unlock HR capacity

The result: engaged managers, supported employees, and measurable business impact.

Role Summary

Enboarder is seeking a motivated and results-driven Senior Salesforce Administrator to join our Revenue Operations team, reporting to the Sr. Director of Revenue Operations. This pivotal role will focus on optimizing and managing our Salesforce instance and integration architecture to deliver reliable systems, clean data, and scalable processes that support pipeline generation, customer growth, and operational efficiency. If you are an experienced Salesforce professional who thrives on improving business processes and collaborating with cross-functional teams, we would love to hear from you.

• Key Responsibilities: -
• Platform Ownership & Best Practices: Serve as the go-to technical resource and subject-matter expert on Salesforce best practices, staying ahead of new platform capabilities and applying them to continuously improve our systems and processes.

• Configuration and Customization: Customize Salesforce to meet business requirements, including the creation of custom objects, fields, validation rules, workflows, page layouts, and record types.

• CPQ Administration: Own configuration and maintenance of Salesforce CPQ — including price books, product bundles, discount schedules, quote templates, and approval workflows — to support accurate, scalable quote-to-cash processes.

• Automation & Process Optimization: Design, build, troubleshoot, and optimize Salesforce Flows and other automation to streamline and scale business processes as requirements evolve.

• Solution Delivery: Translate business requirements into scalable Salesforce solutions — owning scoping, design, and partnering with stakeholders across Sales, Marketing, Customer Success, and Finance throughout project execution.

• GTM Systems Integration: Maintain and support integrations between Salesforce and the broader GTM technology stack (e.g. HubSpot, Planhat, Gong, ZoomInfo, etc.), ensuring reliable data sync and system performance across the revenue organization.

• User Enablement & Support: Provide enablement and day-to-day support to end users — including triaging and resolving CPQ / Opp-related issues, and other ad hoc requests from sales reps — to ensure teams are proficient in Salesforce and can fully leverage its capabilities.

• Data Management & Governance: Ensure data integrity through data cleansing, de-duplication, and regular data maintenance activities, including regular account and contact association audits to maintain consistent, reliable data across Salesforce and connected systems.

• Reports and Dashboards: Create and manage reports, dashboards, and analytics that provide visibility into funnel performance, ARR, and other key GTM metrics across sales, marketing, and customer success.

• User Management & Security: Create and manage user profiles, roles, and permissions to ensure appropriate access levels and data security.

• Documentation: Maintain detailed documentation of Salesforce configurations, automation, and business processes to support knowledge continuity.

• Required Qualifications: -
  Experienced Salesforce Administrator (likely 5+ years experience) with demonstrated ability to own and deliver complex projects independently

Salesforce Administrator certification and Salesforce Certified CPQ Specialist certification required; Advanced Administrator certification strongly preferred

Strong experience designing, building, troubleshooting, and optimizing Salesforce Flows

Proven experience with administrating and configuring Salesforce CPQ

Previous experience in the Software industry with solid understanding of ARR/Subscription business model and sales processes

Experience in integrating Salesforce with sales, marketing and customer success platforms (e.g. Slack, HubSpot, Gong, Planhat)

Experience managing Salesforce sandboxes and release processes, including Change Sets, sandbox refreshes, and org migrations

Experience with data management and integration concepts and data security best practices

Strong problem-solving skills and the ability to work collaboratively with cross-functional teams

Excellent communication skills and the ability to effectively convey technical concepts to non-technical stakeholders

• Nice to have: - Platform App Builder and/or Platform Developer I Certifications

• Experience developing for the Salesforce Platform (Apex Controllers, Triggers, Batch APEX, Visualforce, SOQL, SOSL, Lightning Web Components, and other Salesforce programmatic solutions)

Interested in Joining the Team?

Great, apply now! Someone from our team will reach out to you about the next steps.

The Enboarder team is made up of people who excel in a wide variety of disciplines. Each member of our team brings their unique perspective and passions to everything we do. We encourage you to apply even if you don’t feel that you meet every single requirement. We’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes. We want our employees to feel comfortable expressing their true selves and to come, stay, and do their best work with us. We hope you’re feeling excited about the opportunity to join our team!

Creating a safe and inclusive workplace is critical to the success of Enboarder and of our employees. It’s our aim to recruit, hire, and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other status protected by applicable law. As we learn and grow we’re committed to ensuring that these ideals are at the forefront of everything we do. All information collected during our application and interview process will be stored in accordance with the Privacy Act 1988 and Australian Privacy Principles.

Please reach out to [email protected] if you have any questions or concerns.

-

Platform Ownership & Best Practices:

Serve as the go-to technical resource and subject-matter expert on Salesforce best practices, staying ahead of new platform capabilities and applying them to continuously improve our systems and processes.

Configuration and Customization:

Customize Salesforce to meet business requirements, including the creation of custom objects, fields, validation rules, workflows, page layouts, and record types.

CPQ Administration:

Own configuration and maintenance of Salesforce CPQ — including price books, product bundles, discount schedules, quote templates, and approval workflows — to support accurate, scalable quote-to-cash processes.

Automation & Process Optimization:

Design, build, troubleshoot, and optimize Salesforce Flows and other automation to streamline and scale business processes as requirements evolve.

Solution Delivery:

Translate business requirements into scalable Salesforce solutions — owning scoping, design, and partnering with stakeholders across Sales, Marketing, Customer Success, and Finance throughout project execution.

GTM Systems Integration:

Maintain and support integrations between Salesforce and the broader GTM technology stack (e.g. HubSpot, Planhat, Gong, ZoomInfo, etc.), ensuring reliable data sync and system performance across the revenue organization.

User Enablement & Support:

Provide enablement and day-to-day support to end users — including triaging and resolving CPQ / Opp-related issues, and other ad hoc requests from sales reps — to ensure teams are proficient in Salesforce and can fully leverage its capabilities.

Data Management & Governance:

Ensure data integrity through data cleansing, de-duplication, and regular data maintenance activities, including regular account and contact association audits to maintain consistent, reliable data across Salesforce and connected systems.

Reports and Dashboards:

Create and manage reports, dashboards, and analytics that provide visibility into funnel performance, ARR, and other key GTM metrics across sales, marketing, and customer success.

User Management & Security:

Create and manage user profiles, roles, and permissions to ensure appropriate access levels and data security.

Documentation:

Maintain detailed documentation of Salesforce configurations, automation, and business processes to support knowledge continuity.

Required Qualifications:

-

Experienced Salesforce Administrator (likely 5+ years experience) with demonstrated ability to own and deliver complex projects independently

Salesforce Administrator certification and Salesforce Certified CPQ Specialist certification required; Advanced Administrator certification strongly preferred

Strong experience designing, building, troubleshooting, and optimizing Salesforce Flows

Proven experience with administrating and configuring Salesforce CPQ

Previous experience in the Software industry with solid understanding of ARR/Subscription business model and sales processes

Experience in integrating Salesforce with sales, marketing and customer success platforms (e.g. Slack, HubSpot, Gong, Planhat)

Experience managing Salesforce sandboxes and release processes, including Change Sets, sandbox refreshes, and org migrations

Experience with data management and integration concepts and data security best practices

Strong problem-solving skills and the ability to work collaboratively with cross-functional teams

Excellent communication skills and the ability to effectively convey technical concepts to non-technical stakeholders

Nice to have:

- Platform App Builder and/or Platform Developer I Certifications

• Experience developing for the Salesforce Platform (Apex Controllers, Triggers, Batch APEX, Visualforce, SOQL, SOSL, Lightning Web Components, and other Salesforce programmatic solutions)

Interested in Joining the Team?**

Great, apply now! Someone from our team will reach out to you about the next steps.

The Enboarder team is made up of people who excel in a wide variety of disciplines. Each member of our team brings their unique perspective and passions to everything we do. We encourage you to apply even if you don’t feel that you meet every single requirement. We’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes. We want our employees to feel comfortable expressing their true selves and to come, stay, and do their best work with us. We hope you’re feeling excited about the opportunity to join our team!

Creating a safe and inclusive workplace is critical to the success of Enboarder and of our employees. It’s our aim to recruit, hire, and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other status protected by applicable law. As we learn and grow we’re committed to ensuring that these ideals are at the forefront of everything we do. All information collected during our application and interview process will be stored in accordance with the Privacy Act 1988 and Australian Privacy Principles.

Please reach out to [email protected] if you have any questions or concerns.