Scan your resume against ATS criteria for this Senior Program Manager, Network Operations & Infrastructure role at DMI.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com
DMI, LLC is seeking a
to lead the delivery of large‑scale network operations and infrastructure services across a complex, multi‑stakeholder enterprise environment. This role is responsible for program governance, operational performance, and cross‑functional coordination supporting network, systems, and security services.
The ideal candidate combines strong program management discipline with a solid understanding of network operations, service delivery, and infrastructure environments.
Serve as the primary point of contact for program performance, delivery, and stakeholder coordination
Establish and maintain program governance, reporting cadence, and escalation processes
Lead status reporting, executive briefings, and performance reviews
Manage program risks, issues, and dependencies through structured RAID management
Oversee delivery of network operations, infrastructure, and security services in a 24×7 environment
Ensure adherence to service level agreements (SLAs) and operational targets
Coordinate across teams responsible for:
Network Operations Center (NOC)
Network engineering and provisioning
Infrastructure and systems support
Security operations
Lead capacity planning and resource alignment across operational and project demands
Balance steady‑state operations with engineering and modernization initiatives
Coordinate prioritization of work requests, changes, and projects
Serve as the integration point across technical teams, vendors, and business stakeholders
Facilitate collaboration across multiple workstreams to ensure aligned execution
Support change management and release coordination activities
Drive improvements in operational efficiency, service quality, and reporting transparency
Support the adoption of best practices aligned to ITIL or similar frameworks
Identify opportunities for automation, performance optimization, and service enhancements
Bachelor’s degree in Information Technology, Engineering, Business, or related field
PMP certification
10+ years of experience in program or project management
Prior experience managing network infrastructure or IT operations programs
Demonstrated experience in:
Large, multi-team delivery environments
Managing SLAs and operational performance
Stakeholder and executive communications
Strong knowledge of:
Network operations and infrastructure concepts (WAN/LAN, routing, switching, etc.)
IT service management frameworks (ITIL preferred)
Experience supporting highly regulated or public sector environments
Familiarity with:
Service management platforms (e.g., ServiceNow or similar)
Network monitoring and operations tools
Experience managing distributed or geographically dispersed teams
Strong leadership and decision‑making ability
Excellent communication and stakeholder management skills
Ability to operate in high‑availability, mission‑critical environments
Structured, disciplined approach to execution and governance
$176,000
$220,000
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
– We lead with honesty and integrity.
– We take responsibility and deliver.
– We are relentless about delivering value.
– We innovate with purpose.
– We collaborate and celebrate our success.
These values aren’t just ideals—they show up in how we support every part of your well-being:
– Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
– Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
– Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
– Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
– Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
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Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
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How to apply for Senior Program Manager, Network Operations & Infrastructure at DMI?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
The salary for this role is $176,000 per annum.
What experience is required?
10+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
Senior Program Manager, Network Operations & Infrastructure
DMI · Remote
