Senior Program Manager – International Business & Strategic Partnerships

Job Location: Bhubaneswar About iServeU iServeU is a leading Banking Infrastructure and Embedded FinTech company enabling banks, NBFCs, fintechs, and regulated financial institutions to accelerate digital transformation across the APAC region. We empower financial enterprises with scalable, secure, and API-first banking solutions that redefine how financial services are delivered. As one of the few certified partners of the National Payments Corporation of India (NPCI) and Visa, iServeU offers a comprehensive suite of digital payment and banking solutions, helping institutions innovate faster and serve customers more effectively. Why iServeU? Trusted Banking Infrastructure Partner across the APAC region. Serving 20+ Banks and 250+ Enterprises across India and international markets. Presence in 5 countries, enabling financial institutions to scale globally. Cloud-native, microservices-based platform with 1,200+ microservices and 5,000+ configurable product capabilities through a low-code/no-code architecture. Processes 2,500+ transactions per second (TPS) using highly scalable Kubernetes (K8s)-based distributed infrastructure. Enables the complete digital transaction lifecycle, including payments, cash withdrawal, deposits, transfers, lending, merchant acquiring, and financial inclusion across digital, branch, and agent-assisted channels. Backed by a talented workforce of 500+ professionals, with over 80% dedicated to technology and product innovation, operating from offices in Bhubaneswar, Bengaluru, and Delhi. Successfully raised USD 8 million in funding to accelerate product innovation and global expansion. Learn more: www.iserveu.in About the Job Role We are seeking a highly driven and strategic Senior Program Manager – International Business & Strategic Partnership to work closely with the CEO and CTO in driving the company's international growth strategy and key business initiatives. The ideal candidate will play a critical role in identifying new market opportunities, building global partnerships, leading strategic programs, and supporting executive decision-making to accelerate business growth across international markets. This role requires strong business acumen, exceptional stakeholder management skills, and hands-on

experience

in the fintech, banking, or digital payments ecosystem.

Key Responsibilities

-Collaborate closely with the management and senior leadership team to drive strategic initiatives and execute the organization's international business growth roadmap. -Identify, evaluate, and develop new business opportunities across global markets, with a focus on banks, fintechs, payment service providers, enterprises, and strategic partners. -Own the international business pipeline, strategic partnerships, and revenue generation targets across assigned regions, driving sustainable business growth and market expansion. -Build and manage relationships with CXOs, banking partners, payment networks, regulators, and ecosystem stakeholders. -Lead strategic programs from opportunity identification through execution, ensuring alignment with business objectives, timelines, and commercial goals. -Conduct market research, competitor benchmarking, and regulatory analysis to identify emerging trends and expansion opportunities. -Develop business proposals, partnership models, RFP/RFI responses, commercial presentations, and executive reports. -Collaborate with Product, Technology, Compliance, Sales, Operations, Finance, and Legal teams to deliver scalable and compliant business solutions. -Support commercial negotiations, strategic partnerships, and contract execution with international clients and partners. -Monitor program performance, business KPIs, project risks, and implementation milestones while providing regular updates to senior leadership. -Represent the organization at customer meetings, industry events, partner engagements, and international business forums. -Drive continuous process improvement and contribute to the company's long-term international growth strategy. -Leverage business development and project management tools such as LinkedIn Sales Navigator, Lusha, Zoho CRM (or equivalent CRM platforms), Zoho Projects, Jira, Microsoft Office Suite, and Google Workspace to manage sales pipelines, customer relationships, executive reporting, and strategic initiatives

Requirements

Required

Skills

& Competencies -International Business Development -Strategic Program Management -FinTech & Digital Payments -Strategic Partnerships & Stakeholder Management -Market Expansion & Business Strategy -Commercial Negotiation & Business Development -Cross-functional Leadership & Analytical Thinking & Problem Solving -Executive Communication & Presentation -MBA from a reputed institute preferred. Engineering background preferred.

Qualifications

Required

Skills

& Competencies -International Business Development -Strategic Program Management -FinTech & Digital Payments -Strategic Partnerships & Stakeholder Management -Market Expansion & Business Strategy -Commercial Negotiation & Business Development -Cross-functional Leadership & Analytical Thinking & Problem Solving -Executive Communication & Presentation -MBA from a reputed institute preferred. Engineering background preferred.

Qualifications

-Bachelor's degree in Engineering, or a related discipline. -MBA/PGDM from a reputed institution is preferred.

Experience:

-Minimum 5 years of relevant

experience

in International Business, Program Management, Business Development, Strategy, Consulting, or Product Management within the FinTech, Banking, Digital Payments, Financial Services, or SaaS industry. -Proven

experience

working with international clients, banks, payment networks, fintech companies, or enterprise customers. -Demonstrated success in driving international business development, strategic partnerships, managing sales pipelines, and achieving revenue targets. -

Experience

working closely with CXOs or senior leadership on strategic business initiatives. -Strong understanding of the global fintech, banking, and digital payments ecosystem.