Senior Professional Liability Claims Representative

The Senior Claims Representative will directly handle miscellaneous professional liability claims of varying complexity for a variety of professions, including real estate agents, insurance agents, lawyers, allied health medical professionals, interior designers, journalists, estheticians, travel agents, accountants, financial advisors, and more. This position will require the ability to analyze coverage issues in addition to routine claim adjusting functions, a willingness to adapt to our rapidly growing business, and excellent time management skills. Additionally, the position will involve extensive coverage letter drafting and frequent communication with internal and external parties. Strong writing and interpersonal skills are essential. 

Job Responsibilities

• Manage an active desk of litigated and non-litigated claims of varying complexity under miscellaneous professional liability coverages
• Recognize exposures and ensure reserves are adequate and timely
• Evaluate coverage issues and identify risk transfer opportunities
• Manage litigation by proper expert selection, planning, budgeting and partnership with defense counsel
• Strong negotiation skills
• Effective communication both internally and externally
• Proactively manage claim resolution, including formation and implementation of resolution strategy, settlement valuation and obtaining settlement authority
• Actively participate in mediations as needed, within limit of settlement authority
• Manage allocated loss adjustment expense through strategic handling and bill review/payment processing in coordination with the billing unit
• Appropriately document claim files in accordance with established guidelines
• Maintain adjuster licenses, as required
• This position may require occasional travel to attend mediations, trainings, trials and/or other related meetings