Scan your resume against ATS criteria for this Senior Payroll Specialist (L07) role at Synchrony Financial.
Job Description:
Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit http://www.synchrony.com/ www.synchrony.com.
The Payroll process is designed to ensure that employees are paid accurately and on time while maintaining compliance with statutory, tax, and organizational requirements. The payroll team is responsible for coordinating with HR, Finance, Benefits, and external partners to process monthly payroll, complete necessary checks and reconciliations, and ensure that all required approvals and controls are in place before salary disbursement. The process also encompasses statutory filings, tax reporting, pay slip generation, employee query resolution, and maintenance of accurate payroll records. Through strong governance, data accuracy, confidentiality, and continuous process improvements, Payroll contributes significantly to delivering a seamless and trusted employee experience.
We are looking for a detail-oriented and employee-focused
to support end-to-end payroll operations, statutory compliance, benefits administration, reimbursements, and full & final settlement activities. The role requires strong knowledge of payroll processes, employee lifecycle transactions, statutory deductions, and payroll-related employee query management.
The ideal candidate should be able to work with high accuracy, maintain confidentiality, manage timelines effectively, and collaborate with internal stakeholders including HR, Finance, Payroll vendors, Benefits teams, and employees.
Manage employee additions, deletions, and payroll changes in the payroll system in a timely and accurate manner.
Process monthly payroll inputs including salary changes, new hires, exits, reimbursements, deductions, recoveries, and other applicable components.
Verify statutory and payroll-related deductions including
, and other applicable deductions.
Validate payroll registers to ensure accurate and error-free salary processing.
Coordinate with the payroll team/vendor to share timely and accurate payroll inputs.
Review payroll outputs and identify discrepancies before final payroll closure.
Maintain accurate payroll records and documentation for audit and compliance purposes.
are processed and closed within defined timelines.
Collate and provide accurate exit-related inputs to the payroll team for F&F processing.
Validate F&F registers for accuracy, including notice pay recovery, leave encashment, statutory deductions, gratuity, reimbursements, and other applicable payments or recoveries.
Manage exit-related employee queries and ensure timely resolution.
Support the processing of gratuity payments for eligible exited employees.
Manage the exit mailbox, including responses to employment verification requests.
Issue relieving letters, service letters, and other exit-related documents as per company policy.
related matters including queries, withdrawals, transfers, UAN-related issues, and documentation support.
Ensure payroll processes are aligned with applicable statutory and compliance requirements.
Support internal and external audits by providing required payroll, statutory, and employee records.
Maintain confidentiality of employee salary, statutory, and personal information at all times.
Handle employee grievances and queries related to salary, payroll deductions, reimbursements, statutory benefits, and full & final settlements.
Provide clear, accurate, and timely responses to employee concerns.
Track and follow up on pending payroll-related cases to ensure closure within service timelines.
Partner with relevant teams to resolve escalated payroll or benefits-related issues.
Process employee benefits reimbursements in line with company policy.
Respond to employee queries related to reimbursements, benefits eligibility, documentation, and claim status.
Support employee addition and deletion on
and other benefits platforms.
Assist employees with enrollment in applicable savings, insurance, and benefit schemes.
Communicate available employee benefits and guide employees on the enrollment process.
Inform employees about updates or changes to the company benefits structure.
Coordinate with vendors and internal stakeholders for benefits administration and issue resolution.
Issue ad hoc employee letters such as employment letters, salary certificates, experience letters, address proof letters, and other HR/payroll-related documents as per policy.
Ensure all employee letters and records are accurate and released within defined timelines.
Maintain proper documentation and trackers for payroll, F&F, benefits, reimbursements, and employee letters.
in payroll, statutory compliance, benefits administration, or process management.
, and income tax-related payroll inputs.
Experience in handling payroll inputs, salary registers, F&F settlements, and employee payroll queries.
Understanding of employee lifecycle processes including new hires, exits, transfers, and employee data changes.
Ability to review data accurately and identify payroll discrepancies.
Good understanding of reimbursement and benefits administration processes.
Strong documentation, tracking, and follow-up skills.
Ability to maintain confidentiality and handle sensitive employee data responsibly.
Proficiency in
.
Ability to maintain a high level of confidentiality.
Above average oral, written and interpersonal communication skills
Ability to meet goals in a fast-paced environment
Ability to maintain a positive attitude and professional image
Proficiency in Microsoft Word, Excel and PowerPoint
Proficiency on web-based applications
in payroll, statutory compliance, benefits administration, or process management.
Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal/Final Formal, LPP)
L4 to L6 Employees who have completed 12 months in the organization and 12 months in current role and level are eligible.
L04+ Employees can apply
Job Family Group:
Human Resources
benefits-related issues.
How to apply for Senior Payroll Specialist (L07) at Synchrony Financial?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
5+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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