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  3. Senior / Operations Manager - US Outbound Sales Process
SkySun
SkySun

Senior / Operations Manager - US Outbound Sales Process

Sahibzada Ajit Singh Nagar, Punjab, India
5+ years exp
Full-time
Posted 5d ago
1 views
Actively Hiring Direct 1-Click Apply

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Apply on Company Website Email: [email protected]
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Job Description

Hiring: Senior / Operations Manager – US Outbound Sales Process

📍

  • Location: Mohali (Work from Office)
    🌙
  • Shift: US Night Shift

We are looking for an experienced

Senior / Operations Manager – US Outbound Sales

to lead high-performing international BPO operations with strong expertise in

US outbound sales/tele-sales programs

.

✅

  • Experience Required: 8–10+ Years in International BPO Operations
    ✅
  • Mandatory: 5+ Years in

US Outbound / Tele Sales Programs

✅

  • Strong Expertise In:
  • P&L Ownership & Revenue Management
  • US Outbound Sales Process
  • KPI / OKR & Performance Management
  • Team Leadership & Attrition Management
  • Dialer Strategy & Campaign Management
  • Client & Stakeholder Management
  • WFM, MIS & Operational Governance
  • Training, Coaching & Performance Improvement

🎯

  • Role Highlights:
  • Own end-to-end process performance & P&L
  • Lead large night-shift outbound sales operations
  • Drive customer acquisition, cross-sell & upsell for the US market
  • Manage client governance, reporting & operational excellence

📩 Interested candidates can share their profile or connect directly.

  • Location: Mohali

  • Work Mode: WFO

  • Shift: US Night Shift
    Share CV at [email protected]

Frequently Asked Questions

How to apply for Senior / Operations Manager - US Outbound Sales Process at SkySun?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

5+ years of experience is required.

Is this position still open?

Yes, currently active and accepting applications.

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Senior / Operations Manager - US Outbound Sales Process

SkySun · Sahibzada Ajit Singh Nagar

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