Scan your resume against ATS criteria for this Senior Manager, CSA Strategy role at Thomson Reuters.
The Senior Manager, CSA Strategy plays a key role within the Commercial Systems Acceleration team, supporting pre-onboarding activities that prepare new products, commercial models, and capabilities for successful implementation on Thomson Reuters' strategic technology stack.
This role partners with Product, Revenue Operations, Finance, Customer-to-Cash, Architecture, and Technology teams to define commercial operating models, document business requirements, map future-state processes, identify capability gaps, and support readiness. The analyst helps translate complex business concepts into actionable requirements and implementation plans that enable scalable growth and operational excellence.
Commercial Strategy & Pre-Onboarding Support
Support Gate 1 activities by documenting commercial models, product structures, packaging strategies, pricing approaches, and customer journeys.
Assist in evaluating new products and capabilities for to the strategic technology stack.
Conduct research and analysis to identify business impacts, dependencies, risks, and operational considerations.
Support development of executive-ready materials, status reports, decision logs, and governance documentation.
Process Mapping & Business Requirements
Facilitate workshops with business stakeholders to document current-state and future-state processes.
Create and maintain process maps, workflows, business requirements, and operational design documentation.
Translate business needs into detailed functional requirements, user stories, and acceptance criteria.
Support the development and refinement of Azure DevOps epics and features.
Stakeholder Coordination
Partner with Product, Sales, Finance, Operations, Customer Success, Architecture, and Technology teams to gather requirements and resolve open questions.
Track decisions, action items, dependencies, risks, and escalations across multiple initiatives.
Coordinate stakeholder reviews, approvals, and sign-off activities.
Analysis & Continuous Improvement
Identify opportunities to improve business processes, customer experiences, and operational efficiency.
Support fit-gap analysis between existing capabilities and future-state business requirements.
Analyze data and operational impacts to support business recommendations.
Assist with readiness assessments and handoff activities.
Program Execution
Maintain project artifacts, requirements, repositories, and governance documentation.
Support status reporting and program tracking across multiple products and initiatives.
Support handoff packages for and implementation teams.
Ensure traceability between business requirements, process designs, decisions, and solution deliverables.
Bachelor's degree in business, Finance, Operations, Information Systems, or a related field.
10+ years of experience in Business Analysis, Revenue Operations, Commercial Operations, Sales Operations, Process Improvement, Consulting, or Program Management.
Experience gathering business requirements and documenting process flows.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication with demonstrated stakeholder management abilities.
Advanced Microsoft Excel and PowerPoint skills.
Experience creating process maps using Lucidchart, Visio, or similar tools.
Knowledge of Customer-to-Cash, Sales Operations, CPQ, CRM, ERP, or commercial systems.
Experience supporting business transformation or technology implementation initiatives.
Familiarity with AI, SaaS, subscription, and usage-based commercial models
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Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation https://www.thomsonreuters.com/en/careers/our-commitment-to-candidates here.
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More information about Thomson Reuters can be found on https://www.thomsonreuters.com/en thomsonreuters.com.
Benefits:** We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
How to apply for Senior Manager, CSA Strategy at Thomson Reuters?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
10+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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