Scan your resume against ATS criteria for this Senior Manager - Commercial role at Boltcargo.
We are looking for an experienced
to lead and oversee operations for large and strategic key accounts, manage commercial and contractual negotiations with overseas partners, and drive India land-side procurement.
The role requires a strong combination of
, with the ability to manage complex international logistics requirements across multiple geographies and time zones.
The successful candidate will act as a key interface between customers, overseas logistics partners, transporters, internal operations teams and senior management.
.
Ensure timely, cost-effective and service-compliant execution of shipments.
Act as the senior escalation point for operational issues and customer requirements.
Monitor KPIs including service levels, transit performance, exceptions, claims and operational profitability.
Coordinate with internal teams across freight forwarding, transportation, warehousing, customs and project logistics.
Develop and implement processes to improve operational efficiency and customer experience.
Conduct periodic operational reviews with key customers and identify opportunities for service improvement and account growth.
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Negotiate freight rates, service agreements, credit terms, liability clauses, payment terms, SLAs and other commercial conditions.
Evaluate and overseas partners based on capability, service quality, pricing and financial/compliance parameters.
Develop strong strategic relationships with overseas partners across multiple geographies.
Resolve commercial disputes and service escalations with international partners.
Identify opportunities to improve margins through partner negotiations, consolidation and alternative routing solutions.
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Develop and manage a reliable national vendor and transporter network.
Negotiate competitive rates and commercial terms while maintaining required service and compliance standards.
Conduct regular market benchmarking of transportation and logistics costs.
Drive vendor performance management through defined KPIs and SLAs.
Identify opportunities for cost optimisation, route rationalisation, vendor consolidation and capacity improvement.
Support procurement for large tenders, project cargo and strategic customer requirements.
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Participate in early-morning, late-evening or occasional weekend calls when required for critical customer or operational matters.
Work closely with sales, pricing, finance, operations and senior management to ensure alignment between commercial commitments and operational execution.
Support international business development initiatives and strategic projects.
Be prepared to
, both within India and internationally, based on business requirements.
Monitor account-level profitability and identify margin leakage.
Ensure commercial commitments are aligned with approved budgets and target margins.
Analyse operational and procurement costs and implement corrective actions.
Support management in developing pricing strategies for strategic accounts and international business.
Prepare management reports covering operational performance, procurement savings, customer profitability and key risks.
Lead and mentor operations and procurement teams supporting strategic accounts.
Establish clear objectives, KPIs and accountability across the team.
Develop a high-performance culture focused on customer service, commercial discipline and operational excellence.
Train team members on international logistics processes, partner management and commercial practices.
Drive continuous improvement and standardisation across operations.
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Strong commercial and contractual negotiation skills.
Experience in
.
Excellent understanding of freight, trucking, warehousing and logistics cost structures.
Ability to negotiate with international partners and suppliers.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder-management capabilities.
Ability to work independently in a fast-paced, international environment.
Comfortable working across multiple time zones and travelling internationally at short notice.
Strong commercial orientation with a focus on
.
Graduate degree in Logistics, Supply Chain, Business Administration, Commerce or a related discipline.
Postgraduate qualification in Supply Chain Management / Logistics / Business Management would be an advantage.
in freight forwarding, logistics, supply chain or international transportation.
is preferred.
Experience in commercial negotiations, procurement and vendor management is essential.
Experience with project logistics, cross-border logistics or complex international shipments would be an advantage.
Key account operational performance and customer satisfaction
Account profitability and EBITDA contribution
Procurement savings and cost optimisation
Vendor and overseas partner performance
Service-level adherence
Reduction in operational claims and exceptions
Customer retention and account growth
Successful commercial negotiations and contract renewals
Team productivity and process improvement
Position: Deputy General Manager
Function: Operations / Commercial / Procurement
Reporting To: Senior Management / Head of Operations
Location: India
Travel: Frequent domestic and international travel; ability to travel at short notice required
Working Environment: International / Multi-time-zone
Competitive salary and performance-based incentives.
Opportunity to manage global strategic accounts and international logistics projects.
Exposure to international trade, overseas partners, and multinational customers.
Career growth within a dynamic freight forwarding and supply chain organization.
Collaborative work environment with continuous learning and professional development opportunities.
Click any skill to discover matching job openings across India:
in freight forwarding, logistics, supply chain or international transportation.
is preferred.
How to apply for Senior Manager - Commercial at Boltcargo?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
15+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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