Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Job Description
Citi is looking for a Senior Programmer Analyst to join the Consumer Operations Technology team, contributing to the design, development, and delivery of application systems that directly support Collections & Recovery operations. In this role, you will apply deep technical expertise to build and improve software solutions that meet complex business needs, working with a high degree of autonomy within a collaborative global technology environment. This is an opportunity to make a tangible impact by shaping systems that matter — at scale, and at the centre of Citi's consumer technology landscape.
Responsibilities
- Collaborate with technology partners, infrastructure partners, Operational stakeholders during pre and post migration phases.
- Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
- Provides expertise in area and an advanced level of understanding of the principles of application support.
- Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems, and industry standards, documents requirements.
- Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
- Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
- Drive production support readiness for key client and related migration activities , providing post support for ensuring client deliverable are met per SLAs.
Required Qualifications & Skills
- 10 years of experience in software application development, systems analysis, and programming.
- Expertise in application development and production support of Mainframe applications .
- Experience In working with transformation projects from legacy to Gen-Ai platforms is desirable.
- Domain expertise Loss Mitigation applications is an advantage .
- Hands-on experience with Python, applied to building and maintaining production-grade applications is a plus.
- Demonstrated ability to manage and deliver software projects from inception through to implementation.
- Familiarity with project management and consulting methodologies, with the ability to apply structured approaches to technical delivery.
- Ability to work independently under pressure, managing shifting priorities and deadlines without close supervision.
- Bachelor's degree or equivalent practical experience in a relevant technical discipline.
Beneficial Skills & Qualifications
- Experience working within financial services or consumer technology environments, particularly in collections, recovery, or operations domains.
- Exposure to risk and compliance considerations within software development, including the ability to assess and mitigate technical risks.
- Experience acting as a subject matter expert or informal technical mentor to peers or junior analysts.
What We Offer
At Citi, you will work in a performance-driven global technology team where your contributions directly shape the systems and services that support millions of customers. We invest in the growth, wellbeing, and long-term success of our people.
- Hybrid working model with 3 days in the office and 2 days working remotely, supporting a sustainable work-life balance.
- Access to structured learning and development programmes to grow your technical and professional capabilities.
- Opportunity to work on complex, high-impact technology challenges within of the world's largest financial institutions.
- Autonomy and ownership over your work, with scope to influence standards and practices within your team.
- Wellbeing support and financial benefits designed to provide long-term security and peace of mind.
- Collaboration with global technology teams, giving you exposure to diverse markets, tools, and approaches.
Apply today and bring your expertise to a global technology team where your work drives real impact for Citi's customers and operations.
Technology
Applications Development
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
