Scan your resume against ATS criteria for this Senior Jira Administrator, GCC role at cip.
_Do you want to join a global leader in renewable energy infrastructure? If so, CIP Fund Solutions (CIP FS) is looking for a Senior Jira Administrator to join our office in Gurugram, India. _
The Gurugram office of CIP Fund Solutions supports fund management, investment activities and integrated business services across the CIP platform. This office combines local presence with close integration across a global organization. It supports specialist delivery across functions and contributes to scalable, high-quality execution.
You will work closely with colleagues in Copenhagen, Chicago, Singapore, and London, and report directly to the Global Head of IT Service Desk in Copenhagen. This requires independent ownership of tasks, following shared global ways of working, and active contribution to documentation and knowledge sharing.
As a Senior Jira Administrator, you will have the configuration, maintenance and continuous improvement of Jira Service Management and Confluence for the global IT support function. You will ensure workflows, queues, request forms, fields, automations, SLAs, dashboards and reporting support stable, efficient and well-controlled service delivery.
The role requires a practical specialist who can translate operational needs from Service Desk, Business Central and ITSM process owners into effective tooling changes.
You work in a hybrid environment, spending three days per week in the office and two days remotely, while collaborating closely with colleagues and working daily with JSM.
We are looking for a motivated individual holding a relevant degree and a minimum of 5+ years of full-time experience in Jira administration, Jira Service Management (JSM) or ITSM Tooling. You have a role with previous experience working with enterprise ITMS tool beyond Jira/JSM, preferably Service Now.
Strong understanding of ITSM processes, especially incident, request, change, problem and knowledge management. Experience with Confluence, documentation practices, service catalogue setup and knowledge base structures.
Please apply as soon as possible as applications will be processed on an basis. For questions related to the role, please reach out to our Talent Acquisition team at mailto:[email protected] [email protected]. We do not include CV's and Cover Letters sent by email.
As we continue to improve our candidate experience, diversity and avoid unconscious bias, please avoid having a photo in your CV. We commit to an inclusive recruitment process and equality for all applicants.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations and ownership.
CIP Fund Solutions is committed to securing a diverse and inclusive work environment where everyone feels respected and heard.
A diverse workforce allows CIP Fund Solutions to achieve results through different approaches and solutions to task execution and problem solving. We want all our employees to have equal opportunities for personal growth and career opportunities regardless of age, gender, sexual orientation, disability, religion, nationality, or ethnicity.
CIP FS’ purpose is to enable CIP’s ambition to scale rapidly over the coming strategy-period - supporting our colleagues with professional and efficient financial, legal, tax and business operations through the cycle from fund formation and capital raising, to deploying investments into construction of large-scale greenfield renewable energy assets, as well as M&A.
For more information, please visit https://www.cip.com/about-cip/cip-platform-companies/cip-fund-solutions/ CIP Fund Solutions.
How to apply for Senior Jira Administrator, GCC at cip?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
5+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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