Senior Software Engineer

Role Summary

We are seeking a Senior Software Engineer to take technical ownership of a mature document automation SaaS product as it transitions into its final lifecycle phase. This role emphasizes

system stability, maintaining existing infrastructure, incident management, and targeted improvements

, all while upholding high engineering standards.

As a senior member of the team, you will integrate

hands-on technical execution with team-level leadership

, ensuring the platform continues to be reliable and maintainable.

Product & Technical Context

• SaaS platform for generating Office (Word, Excel, PowerPoint) and PDF documents
• Hosted on

Microsoft Azure

, utilizing containerized workloads on

AKS

• Backend technology stack includes

.NET (C#), Entity Framework, Azure SQL

• Frontend technology utilizes

Angular (ADS design system)

• Infrastructure encompasses Azure services such as:

  • Azure Kubernetes Service Cluster, Azure SQL Databases
  • Blobs and Table Storage
  • Azure Application Gateway, Traffic Manager
  • Application Insights, Networking (VNet, NSG, etc.)
  • Entra ID (formerly Azure AD), Azure Key Vault

Key Responsibilities

Technical Ownership & Execution

• Maintain, update, and optimize

Azure infrastructure

, including AKS and supporting services

• Take ownership of

end-to-end stability and maintenance

of the platform, addressing bug fixes, small enhancements, and system improvements

• Design and implement

safe, incremental changes

across backend (.NET), database, and frontend (Angular) while ensuring

code quality and maintainability.

Incident Management & Reliability

• Lead

production incident triage, debugging, and resolution

• Conduct

root cause analysis (RCA)

and implement preventative fixes

• Enhance

monitoring, alerting, and telemetry

using Application Insights

• Support

controlled system wind-down or migration efforts

• Proactively identify and mitigate

technical risks

Leadership & Mentorship

• Serve as a

technical leader within the team

, guiding engineering decisions

• Mentor and develop junior engineers through

pairing, reviews, and coaching

• Facilitate

onboarding and knowledge transfer

Collaboration, Documentation & Knowledge Sharing

• Document

system architecture, workflows, and operational procedures

• Collaborate closely with

customer success

to resolve client-specific issues

• Communicate effectively regarding

status, risks, and technical decisions

Required Skills & Experience

• 8+ years of professional experience in

software engineering

• Extensive expertise in

C# / .NET development

• Hands-on experience with

Microsoft Azure

, particularly:

• AKS (Kubernetes), Azure SQL, Blob Storage
• Azure networking (VNet, NSG, Traffic Manager, App Gateway)
• Experience with

containerized applications and cloud infrastructure

Experience working across backend and frontend (Angular, React or similar)

• Solid understanding of

databases and Entity Framework

• Proven ability to

debug complex production issues and lead incident response

• Strong communication skills and

mentorship experience

Nice to Have

• Familiarity with

Office/Document generation systems or SDKs

• Exposure to

security and compliance practices (e.g., OWASP, SOC2)

What Success Looks Like

• The platform remains

stable, observable, and well-maintained

• Incidents are

quickly resolved with clear root causes and prevention

• Technical debt is

reduced through pragmatic improvements

Why This Role Matters

This is a high-impact role focused on

engineering excellence in a real-world, high-ownership environment

. You will play a critical part in ensuring a smooth and responsible lifecycle for a production system while shaping team practices and mentoring others.

• 8+ years of professional experience in software engineering
• Extensive expertise in C# / .NET development
• Hands-on experience with Microsoft Azure, particularly:
• Experience with containerized applications and cloud infrastructure
• Familiarity with Office/Document generation systems or SDKs
• Exposure to security and compliance practices (e.g., OWASP, SOC2)