Career Category
Operations
Job Description
Job Description: Security Manager - Security Operations
Join Amgen's Mission to Serve Patients
If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.
Security Manager - Security Operations
What you will do
Let's do this. Let's change the world. In this vital role, you will be responsible for leading day-to-day security operations at Amgen's Hyderabad Research & Development site. Reporting to the Senior Regional Security Manager, this position provides operational leadership and oversight of site security programs, physical security systems, contract security services, emergency preparedness activities, investigations, and security compliance initiatives.
The Security Manager acts as the primary site security representative, ensuring security programs are effectively implemented and aligned with Global Security standards, site business requirements, and regulatory expectations. The role works closely with Facilities, EHS, HR, Legal, IT, Site Leadership, and external service providers to maintain a safe, secure, and resilient workplace.
Key Responsibilities
Site Security Operations
- Lead and manage daily security operations for the Hyderabad R&D site.
- Ensure implementation and compliance with Amgen Global Security policies, standards, and procedures.
- Monitor site security risks and vulnerabilities and recommend appropriate mitigation measures.
- Conduct regular security assessments, inspections, and audits of facilities and operational processes.
- Support the Senior Regional Security Manager in implementing regional and global security initiatives.
Access Control & Visitor Management
- Oversee the site access control, badging, visitor management, and contractor management programs.
- Ensure compliance with site access requirements and visitor security procedures.
- Conduct periodic access control reviews and audits to validate appropriate access privileges.
- Administer and oversee site physical security systems including Access Control Systems, CCTV and Video Management Systems, Intrusion Detection Systems, Emergency Communication Systems, Security Monitoring Platforms
- Coordinate preventive maintenance, system upgrades, troubleshooting, and lifecycle management activities.
- Partner with Global Technical Security teams on security technology projects, enhancements, and new facility requirements.
- Coordinate system vendors and service providers to ensure reliable system performance and compliance.
Emergency Preparedness and Response
- Support development, implementation, and maintenance of site Emergency Response and Business Continuity programs.
- Participate in emergency planning, drills, tabletop exercises, and crisis management activities.
- Serve as a member of the site incident management and emergency response structure.
- Coordinate with local emergency services, law enforcement agencies, and government authorities as needed.
Investigations and Incident Management
- Conduct or support internal security investigations in coordination with HR, Legal, Compliance, and Global Security.
- Manage security incidents through appropriate documentation, root cause analysis, and corrective action tracking.
- Ensure timely reporting and escalation of significant security events.
- Maintain investigation records and case documentation in accordance with company requirements.
Stakeholder Engagement
- Build collaborative relationships with Site Leadership, Facilities, EHS, HR, IT, Legal, Compliance, and business stakeholders.
- Serve as the primary security point of contact for the Hyderabad site.
- Support leadership briefings, reports, metrics, and executive presentations.
- Represent the security function during site initiatives, projects, and operational reviews.
Basic Qualifications
Associate's degree/Bachelor's degree/Master's degree with and 8-10 years of corporate security experience
Preferred Qualifications
- 6-8 years of experience in corporate security, site security management, biotechnology, , research, manufacturing, or technology environments.
- Experience managing security operations within a corporate campus, R&D facility, or regulated environment.
- Strong knowledge of access control, CCTV, visitor management, intrusion detection, and physical security technologies.
- Experience managing contract security service providers and technical security vendors.
- Knowledge of emergency management, crisis response, and business continuity principles.
- Investigative experience involving employee matters, policy violations, theft, workplace incidents, or security events.
- Ability to work effectively with local government agencies, law enforcement, and emergency responders.
- Strong communication, stakeholder management, and presentation skills.
- Proficiency in Microsoft Office, reporting tools, and security management systems.
- Experience on Smart sheets, Power BI, Canva, Asana, AI tools will be an additional advantage.
- Strong analytical, organizational, and problem-solving capabilities.
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