Salesforce CRM Administrator (Immediate Joining)

Salesforce CRM Administrator

Spikewell is looking for a skilled and
passionate Salesforce CRM Administrator to join our Software Development Center
(SDC) in Bhubaneswar. Multiple positions are open

• Salary: Salary is no bar for the right
  candidate

Joining: Immediate

Spikewell India Pvt. Ltd

(a subsidiary of Spikewell LLC, USA) is a rapidly growing Information Technology
products and services company. We pioneer in providing innovative, scalable,
robust, and secure solutions in the ever-changing technology landscape of Web,
Mobile, Cloud, AI/ML, and Generative AI Technologies.

• Responsibilities:

We are
seeking a highly skilled and motivated Salesforce CRM Administrator to join our
dynamic team. The ideal candidate will have a solid understanding of Salesforce
functionality, configuration, and administration. As a Salesforce
Administrator, you will play a key role in optimizing and maintaining the
Salesforce platform to meet the evolving needs of our clients.

 

·        Identify
and gather requirements from users and stakeholders.

·        Customize
and configure Salesforce to align with business processes and requirements.

·        Implement
and maintain custom objects, fields, validation rules, workflows, and process
builder flows.

·        Oversee
all aspects of user and license management, including new user
setup/deactivation, roles, profiles, permissions, and public groups.

·        Resolve
user support tickets, Provide user training, and create training
materials as needed.

·        Ensure
data integrity through the design and implementation of data quality best
practices.

·        Perform
data imports, updates, and maintenance tasks as needed.

·        Develop
and maintain reports and dashboards to provide insights into key performance
indicators.

·        Build
and maintain automated processes using workflows, process builder, and Flow.

·        Collaborate
with development teams for more complex automation requirements.

·        Assist
in the integration of Salesforce with other systems and applications. Troubleshoot
and resolve integration issues.

·        Implement
and maintain security controls, including sharing rules and security settings.

·        Conduct
regular security audits and implement best practices.

 

• Qualifications:

·        Bachelor’s
degree in Computer Science, Information Technology, or a related field.

·        2 to 4
years of hands-on experience as a Salesforce Administrator.

·        Salesforce
certified administrator or Salesforce advanced administrator certification is
required.

·        Experience
in performing Salesforce upgrades and ensuring successful integration.

·        In-depth
understanding of Salesforce products, functionality, and Salesforce best
practices.

·        Strong
analytical and problem-solving skills coupled with excellent communication and interpersonal
skills

• Contact: mailto:[email protected] [email protected] | 7077775204, 7077734143

Address: Unit No. 729/730, DLF Cyber City, Technology Corridor,
Chandaka Industrial Estate, Patia, Bhubaneswar- 751024