Scan your resume against ATS criteria for this Sales Operations Analyst role at Ciklum.
is looking for a
to join our team full-time in India.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
We are seeking a highly execution-focused Sales Operations Analyst to own and scale deal desk, bookings, and contracting operations, with a strong emphasis on Salesforce data accuracy and DealHub workflows.
This role serves as a critical control point across the opportunity → booking → contract → renewal lifecycle, ensuring deals move efficiently from pipeline to closed revenue with high accuracy, speed, compliance, and cross-functional alignment.
A key component of this role is operational deal desk support during high-pressure selling and closing periods, including end-of-month (EOM), end-of-quarter (EOQ), and end-of-year (EOY) — often overlapping with holiday periods — with a direct impact on finance close timelines and revenue recognition.
Own frontline deal desk operations, providing real-time support to Sales during critical closing periods, including EOM, EOQ, and EOY
Manage the opportunity-to-booking process in Salesforce, ensuring accurate deal setup, stage progression, required fields, ARR, contract terms, renewal dates, and product data
Support contracting execution through DealHub, including workflow coordination, template or playbook updates, approval routing, and alignment to Salesforce opportunity structure
Partner cross-functionally with Sales, Finance, Legal, and Customer Success to resolve deal blockers, support finance close readiness, and maintain compliance
Maintain renewal pipeline accuracy by creating and updating renewal opportunities, validating classifications, and ensuring visibility into renewals, expansions, and downgrades
Bring 3–5 years of experience in Sales Operations, Deal Desk, Revenue Operations, or similar functions, with strong hands-on Salesforce and DealHub/CPQ expertise
Demonstrate strong organization, attention to detail, communication, and execution discipline in fast-paced, deadline-driven revenue environments
Deal Desk Operations & Closing Support (Primary Focus):
Opportunity Booking & Revenue Accuracy:
Contracting Execution (DealHub):
Renewal Pipeline Ownership:
Salesforce & Tooling Operations for Bookings:
5 years experience in Sales Operations, Deal Desk, or Revenue Operations
Strong hands-on experience with:
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a Team culture that values collaboration and progress.
India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level.
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.
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medical insurance, mental health support, and financial & legal consultations
How to apply for Sales Operations Analyst at Ciklum?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
3+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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