- Plan & initiate action plan to approach and secure new business for the organization
- To determine effective and productive sales programs
- Relationship building with all the current and prospective customers.
- Update & upgrade knowledge and awareness of the facilities provided by Mercure Chennai.
- Assist the Sales Manager in execution of sales plans and strategies.
- Any matter which may affect the interests of
the hotel
should be brought to the attention of the Management.
- Assist the Sales Manager in the development of the Strategic Sales Plan for the segments.
- Ensure to achieve objectives established in the Organization’s Strategic Plan.
- Establish and maintain seamless co-ordination & co-operation with all departments.
- To ensure maximum cooperation, productivity, and guest service.
- Develop and maintain effective relationships with all the departments.
- Respond to queries by resolving issues in a timely and efficient manner.
- Ensure that all personnel are kept well informed of department’s objectives and policies.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations in co ordination with the Sales Manager.
- Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
- Contribute to increase in business volume.
- Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, periodically take necessary corrective action
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
