Scan your resume against ATS criteria for this Renewals Manager role at Highspot.
Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.
While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.
As a Renewals Manager supporting SMB and Commercial customers, you will own the commercial renewal process for a portfolio of customers, driving predictable retention and identifying opportunities for future growth. Working closely with Customer Success, Sales and cross-functional partners, you will deliver a seamless renewal experience, proactively manage commercial risk, and help customers realize continued value from their investment in Highspot.
Own Commercial Renewals: Manage the end-to-end renewal process for an assigned portfolio, delivering timely, accurate, and predictable renewal outcomes
3–5 years of experience in Renewals, Account Management, Customer Success, or a related commercial role within a B2B SaaS environment.
Experience managing a portfolio of SMB or Commercial customers with responsibility for revenue retention.
Strong commercial and negotiation skills with the ability to confidently lead customer conversations and achieve successful outcomes.
Ability to identify expansion opportunities and collaborate effectively with cross-functional teams to support customer growth.
Analytical mindset with experience using customer insights, product usage, and CRM data to inform decisions and prioritize work.
Experience maintaining accurate forecasts and CRM hygiene using Salesforce or a similar CRM platform.
Strong organizational and time management skills, with the ability to manage a high-volume portfolio while maintaining attention to detail.
Excellent communication and stakeholder management skills, with a collaborative approach to working across Sales, Customer Success and Revenue Operations..
Self-motivated, adaptable, and committed to continuous improvement in a fast-paced, high-growth environment.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.
medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
How to apply for Renewals Manager at Highspot?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
3+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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