Remote Texas Virtual Receptionists

Answering Service Agent Role

Empathize. Communicate. Resolve.

- We're seeking top-notch

Answering Service Agents

to deliver

exceptional support

for our clients.

• While you will primarily handle calls for designated set of industries, you may also support other accounts to assist with overflow as needed.
  Answering Service Care proudly serves a diverse range of industries, delivering tailored communication solutions that meet the unique needs of each client. From medical and real estate to legal, home services and contractors, finance, technology, and business services, we specialize in providing seamless, professional support across all service industries.

What you'll do

- Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy

• Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs
• Perform lead intakes, gather information, and document details with precision
• Schedule appointments and transfer calls to the appropriate contacts as needed
• Dispatch messages accurately and efficiently, ensuring clear and detailed communication
• Navigate multiple systems and maintain thorough call documentation
• Provide outstanding customer service by demonstrating empathy and patience
• Live chat, SMS, and email support

Qualifications

- Strong verbal and written

communication skills

- Ability to

multi-task

and remain focused in a fast-paced environment

• Excellent

listening skills

and a keen attention to detail

Empathetic and compassionate

approach to customer interactions

• Intermediate to advanced computer skills
• Ability to maintain positivity and patience under pressure

Compensation

At Answering Service Care, we reward hard work and dedication, with competitive pay, weekly direct deposit, and real bonus potential. We're committed to supporting our team members as they excel in their roles and contribute to our collective success. Our wages are among the best in the industry.

Weekly Performance Bonuses.

Earn weekly performance bonuses by exceeding performance expectations _

(starting at $2.75/hr above New Hire Starting Pay per State)

_

• Answering Service Agent Rates of Pay:

-

Texas

- -

• Pay Rate at Hire:

$16.00/hr + Weekly Performance Bonus Potential

• 4 Month Anniversary:

$16.50/hr + Weekly Performance Bonus Potential

Benefits

- Health/Dental/Vision Coverage (FT)

• PTO (Start earning on day)
• Employee Assistance Program (Free Training & Development Courses) 
• Childcare Reimbursement
• Gym Membership Reimbursement

Core Values

-

• Professionalism:

Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.

Always Improving

– We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.

T.E.A.M. (Together Everyone Achieves More)

– As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where

our team is family, and our family is ever-growing

.

Innovation

– We embrace

cutting-edge solutions

to continuously enhance customer experiences and streamline operations.

• Growth Opportunities:

Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.

Join Our Team

Ready to work for a company that

values your talent and hard work

?

Apply now

** and take the next step in your career with Answering Service Care.