Remote Sales Engineer (MSP)

FusionTek

is a fast‑growing Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Since 2007, we’ve been a tight‑knit team of smart, friendly professionals delivering exceptional IT infrastructure management to small‑ and mid‑sized businesses.

As we continue to expand, we’re looking for top‑tier talent who align with our core values:

• Teamwork: We collaborate and support another to achieve shared goals.

• Growth Mindset: We invest in continuous improvement for our coworkers, clients, and company.

• Integrity: We do the right thing with honesty, transparency, and a client‑first approach.

• Ownership: We take responsibility for our work and see every commitment through to completion.
  If this sounds like the kind of culture you thrive in, you’ll want to keep reading — because we’re searching for an enthusiastic and knowledgeable

Sales Engineer

to join our team.

As a

Sales Engineer

at FusionTek, you’ll play a pivotal role in bridging the gap between client needs and our technical solutions. You’ll guide clients through complex technology decisions and translate their requirements into clear, actionable project plans for our Projects team. Your expertise in areas such as cloud solutions, cybersecurity, and managed IT services will help you uncover client challenges, recommend tailored solutions, and ensure a seamless handoff to delivery.

Success in this role is measured by client satisfaction, the accuracy and clarity of your project plans, and the smooth transition of solutions into execution. If you’re excited by the idea of combining technical expertise with consultative client engagement, this could be the perfect opportunity for you.

• Here's what you'll be doing:

Lead discovery conversations

with clients to understand their business challenges, technical requirements, and desired outcomes.

Assess and document

clients’ existing infrastructure, applications, and operational workflows to identify gaps and opportunities for improvement.

Design tailored, scalable, and cost‑effective managed services solutions

that align with client needs and long‑term goals.

Develop and deliver compelling solution proposals

that clearly communicate value, technical strategy, and expected benefits.

Collaborate closely with Sales, Project Management, and Support teams

to ensure proposed solutions are feasible and aligned with FusionTek’s capabilities.

Stay current on emerging technologies

and consult with internal teams to enhance our service offerings and maintain a competitive edge.

Educate internal teams

on new solutions, sales strategies, deployment methods, and how these offerings integrate into our existing service portfolio.

Requirements

🎓

Education

High School Diploma required

Bachelor’s Degree in an IT‑related field preferred

🛠️

Technical Skills

5+ years of technical support experience in an MSP environment REQUIRED (Please note that backgrounds exclusively in SaaS, enterprise software, or general IT sales will not be considered for this specific role)

2–3 years of Sales Engineer experience

, or equivalent solutions‑focused technical role

• Strong knowledge of

desktop and server operating systems

• Deep understanding of

networking concepts and design

(IP addressing, DNS, DHCP, VPN, VLANs, firewalls)

• Extensive experience designing

cloud solutions

(O365, Azure, Azure AD, Intune)

• Familiarity with

ITIL frameworks

and service management best practices

• Experience with

RMM tools

(Datto RMM is a plus)

• Experience with

Autotask PSA

is a plus

Microsoft 365 Certified: Administrator Expert (MS‑102)

is a plus

Microsoft Certified: Azure Solutions Architect Expert (AZ‑305)

is a plus

⭐

Other Skills & Abilities

• Able to work independently and collaboratively within a team
• Exceptional written and verbal communication skills
• Self‑motivated, proactive, and a strong advocate for client success

Benefits

At

FusionTek

, we truly believe our people are our most valuable asset. That’s why we’re proud to offer:

• 💰

• Competitive salary: $110,000 – $125,000 per year

• 🎯

• Quarterly bonus eligibility: Earn up to

 

4% each quarter

 by meeting departmental KPIs and Metrics.

• 🏥

• Comprehensive coverage:

 

Medical, Dental and Vision

coverage

• 📈

401(k) plan

with 4% company matching and immediate vesting

• 🌴

 

• Time Off That Actually Lets You Recharge: Generous

 

PTO,

Paid company holidays, 

Dedicated Birthday PTO and a

dditional 

floating holiday

 for extra flexibility

• 📚

Educational reimbursement

for certification tests and access to company-supplied training resources

• 🤝

• Team culture: Fun events and opportunities to connect with colleagues