Relationship Manager

Job Title: Relationship Manager

Location: Mumbai | Employment Type: Full-time

Gender: Preferable Female candidate

• Salary: 30-50k

About the Company
We are a climate tech trailblazer, setting new standards in energy-efficient cooling solutions for businesses. As the first company of its kind, we provide innovative, subscription-based air conditioning services that are not cost-effective but also environmentally sustainable. As we continue to expand, we're looking for motivated professionals to join our journey and play a pivotal role in reshaping the future of cooling. If you're driven by results and passionate about creating impactful relationships, this is your chance to be part of something extraordinary.

Role Overview
We're looking for an experienced and highly motivated Relationship Manager to take charge of lead generation, post-sales engagement, and stakeholder collaboration. In this hybrid role, you'll not be at the forefront of bringing in new leads, but you'll also be instrumental in maintaining long-term relationships by managing feedback and resolving issues, ensuring our customers' satisfaction and success. If you're a natural communicator, skilled at building partnerships, and have a knack for problem-solving, this role is for you!

Requirements

Required Skills & Competencies

1

• Lead Generation Expertise: Ability to identify and generate high-quality leads through strategic and proactive outreach.
  2
• Collaboration: Excellent at working with cross-functional teams and collaborating with various stakeholders, both internal and external.

3. Customer-Centric Mindset: Strong focus on understanding and addressing customer needs, ensuring their satisfaction throughout the lifecycle.
4. Problem-Solving Skills: Aptitude for resolving issues quickly and effectively, with a focus on customer satisfaction.
   5

• Relationship Building: Proven ability to build, maintain, and enhance relationships with clients, resulting in long-term business success.
  6
• Communication Skills: Excellent verbal and written communication skills to interact effectively with clients, stakeholders, and internal teams.

Qualifications & Experience

1

• Education: Minimum graduate-level education.
  2
• Experience: 2+ years of experience in relationship management, lead generation, or customer success roles.
  3
• Language Skills: Proficiency in English and Hindi; Marathi is an added advantage.

4. Self-Motivated: Highly motivated, with a proactive approach to lead generation and relationship management.
   5

• Team Player: Ability to work collaboratively in a dynamic, fast-paced environment

Benefits

What We Offer

• Competitive salary with performance-based incentives.
• Travel reimbursement to support your fieldwork.
• Opportunities for career growth, training, and professional development.
• A collaborative and supportive work culture.

• Lead Generation Expertise: Ability to identify and generate high-quality leads through strategic and proactive outreach.
• Collaboration: Excellent at working with cross-functional teams and collaborating with various stakeholders, both internal and external.
• Customer-Centric Mindset: Strong focus on understanding and addressing customer needs, ensuring their satisfaction throughout the lifecycle.
• Problem-Solving Skills: Aptitude for resolving issues quickly and effectively, with a focus on customer satisfaction.
• Relationship Building: Proven ability to build, maintain, and enhance relationships with clients, resulting in long-term business success.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with clients, stakeholders, and internal teams.
• Education: Minimum graduate-level education.
• Experience: 2+ years of experience in relationship management, lead generation, or customer success roles.
• Language Skills: Proficiency in English and Hindi; Marathi is an added advantage.
• Self-Motivated: Highly motivated, with a proactive approach to lead generation and relationship management.
• Team Player: Ability to work collaboratively in a dynamic, fast-paced environment