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Payoneer
Payoneer

Regional Customer Success Operations Manager

Bangalore, India
5+ years exp
Full-time
Posted 5d ago
1 views
Actively Hiring Direct 1-Click Apply

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Job Description

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence

  • Location: Bangalore
    Hybrid
    Full-time

Role Summary

As a

Regional Customer Success Operations Manager

, you will enable Customer Success teams to drive customer retention and growth by delivering scalable processes, operational excellence, and successful execution of strategic initiatives. You will partner with Regional CS Leadership while leading global programs, bridging global strategy with regional execution to improve customer outcomes and business performance.

What You'll Do

  • Partner with Regional CS leaders to improve operational performance and execution.
  • Lead cross-functional global CS initiatives from planning through rollout.
  • Drive adoption of new processes, systems, and operating models.
  • Represent regional needs in global planning and influence roadmap priorities.
  • Analyze business performance and identify opportunities to improve efficiency, scalability, and customer outcomes.
  • Build strong partnerships across Product, Technology, RevOps, Enablement, and Customer Success.

Who You Are

  • 5+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Consulting, or a similar role.
  • Proven experience leading cross-functional projects in a global organization.
  • Strong project management, analytical, and stakeholder management skills.
  • Data-driven, proactive, and comfortable working in a fast-paced environment.
  • Experience with building AI tools is a strong advantage.

Experience with Salesforce and business intelligence tools is a strong advantage

The Payoneer Ways of Working

Act as our customer’s partner on the inside

Learning what they need and creating what will help them go further.

Do it. Own it.

Being fearlessly accountable in everything we do.

Continuously improve

Always striving for a higher standard than our last.

Build each other up

Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

Key Requirements & Skills

  • 5+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Consulting, or a similar role.

Frequently Asked Questions

How to apply for Regional Customer Success Operations Manager at Payoneer?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

5+ years of experience is required.

Is this position still open?

Yes, currently active and accepting applications.

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Payoneer

Payoneer

What Is Payoneer? Company Overview & How It Works Skip to content Products Receive Payments Receiving Accounts Get paid in 70+ currencies Payment Requests Send invoices & track payments Payment Links Create shareable payment links Checkout Accept payments on your website Send Payments Single Payments Pay globally in a few clicks Batch Payments Send up to 1,000 payments Mass Payouts Run high-volume payouts VAT Payments Pay VAT across multiple countries Workforce Management Employer of Record Hire globally without local entities Agent of Record Engage contractors compliantly Contractor Manag

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Regional Customer Success Operations Manager

Payoneer · Bangalore

Apply on Company Website