About the role
As Recruiting Director, you'll own the strategy and long-term capacity of our external recruiting function: where candidates come from, what the bar is, how the function is structured and funded, and how it connects to sales, placement, client success, and data. You'll set the direction and hold the function to company-level outcomes, while a Recruiting Manager runs day-to-day operations under you.
This is a senior leadership role for someone who thinks in both quarters and days: comfortable building a multi-quarter strategy moment and getting hands-on with a team that's off track the next. You'll report to the Director of Operations and represent recruiting in forums with sales, placement, and client success leadership.
What you'll do
- Build the annual recruiting plan from the sales forecast: required candidate volume by role type and month, channel mix, and spend.
- Own the quality bar in partnership with client success, using 90- and 180-day outcome data to revise screening and endorsement standards at least quarterly.
- Decide unit structure: org design, spans of control, specialist sourcing roles, and when to add or reduce capacity.
- Own the recruiting budget: channel ROI, tooling, and vendor and agency contracts.
- Work with sales leadership so what account executives sell matches what recruiting can realistically fill, flagging early when a market or role type is drying up.
- Own the feedback loops that connect retention and escalation data to recruiting standards, and close-rate data to sourcing priorities.
- Develop your Recruiting Manager into an independent operator, and build the succession bench beneath them.
- Report to the Director of Operations monthly on function health and quarterly on strategy.
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What we're looking for
- 12+ years of progressive experience in recruitment or talent acquisition, including at least 8 years in a senior leadership role owning strategy, budget, and headcount for a recruitment function.
- A proven track record building and scaling recruitment functions at volume, including org design decisions around unit structure, spans of control, and specialist sourcing capacity.
- Experience owning a recruitment budget and vendor/agency contracts, including channel spend decisions and ROI evaluation.
- Experience setting KPI frameworks and targets for a recruitment function — not just delivering against KPIs someone else set.
- Experience partnering directly with sales or business development leadership to align pipeline capacity with what the organization sells, and holding your ground in those conversations.
- Prior leadership experience in a staffing agency, outsourcing firm, shared services environment, or BPO recruiting function, or a comparable high-volume, fast-paced recruiting environment, is strongly preferred.
- Experience hiring or managing talent across LATAM, the Philippines, or South Africa is a plus.
- Excellent, native-level or near-native English communication skills, written and verbal — non-negotiable for this role.
- Strong analytical skills, comfortable using real outcome data (cost-per-hire, retention, close-rate) to revise standards and sourcing priorities over time.
- Sound business judgment on vendor and tooling investment, and strong negotiation ability on budget and structural decisions.
What success looks like
- Within your first 30 days, you'll have the current recruiting plan, channel spend, and standards fully transferred and reviewed. By day 60, you'll own and have revised the annual recruiting plan and budget against the sales forecast, with a pool strategy set by role type and market. By day 90, you'll have led your first quarterly standards review with client success and placement, and have a development plan and succession bench in place for your Recruiting Manager.
What we offer
- Fully remote position with a flexible work schedule
- Competitive base salary
- Annual performance bonus
- Anniversary loyalty bonuses
- Company-sponsored health insurance
- Generous PTO that increases with tenure (up to 30 days per year)
- Birthday PTO day
- 7 U.S. paid holidays
- 5 paid sick days per year
- Bereavement leave
- Additional unpaid personal leave available
- Home office stipend for equipment and workspace upgrades
- Computer replacement stipend
- Monthly internet allowance (increases with tenure)
- Professional development and training programs
- Education support for high performers
- A collaborative, supportive team culture where people are genuinely invested in each other's success
- A fast-moving environment where your work has real visibility and direct impact
- Clear path to growth: we promote from within and reward people who perform
How to apply?
- Hit
Apply
, and you'll be redirected to our application form.
- Follow all instructions carefully!
- *How our hiring process works: **
We are a fully remote company, and our hiring process reflects that. The first stages are completely asynchronous: no surprise calls, no scheduling pressure. You will complete a short written application and, if selected, move through an async assessment at your own pace. Candidates who advance through the initial stages will then be invited to schedule a live interview.
We communicate clearly at every step and respect your time throughout!
