Scan your resume against ATS criteria for this QA & Authorisation Handler role at Claimsorted.
Human progress runs on a single trade: risk for opportunity. Every venture worth doing - a new business, a new home, an exciting trip - means accepting the chance it goes wrong. Insurance is what lets us take those chances anyway, and the claim is the moment it either delivers on that promise or fails to.
We're rebuilding that moment. ClaimSorted is an AI-native claims solution for insurers and large corporates that resolves claims faster, fairer, and more reliably than the industry ever has. Handle risk that well, and people are free to take on more of it - that's how you push society toward opportunity: not by eliminating risk, but by making recovery so fast and certain it stops being a reason to hold back.
We're of the fastest-growing InsurTechs - scaling 10x YoY, processing hundreds of millions in claims payouts, and backed by the world's leading investors: Y Combinator, Atomico, and Eurazeo.
What we are looking for
We are looking for a confident, analytical and detail-focused
to join our Technical Claims Support Team.
You will provide a key technical control across our claims operation, completing Quality Assurance reviews and reviewing claim settlements at the
.
As the
, you will be responsible for independently reviewing the claim, evidence, policy coverage and settlement calculation before making the decision to
.
This requires confidence and strong technical judgement. You must be comfortable making decisions, challenging claim assessments where something does not look right and clearly explaining the reasoning behind your decision.
The role goes beyond identifying individual errors. You will use findings from QA and authorisations to identify potential financial leakage, recurring handling issues, process and control gaps and emerging trends across the claims operation.
You will be comfortable using data to understand where issues are occurring, identify root causes and turn findings into practical improvements to processes, controls, guidance and training.
As ClaimSorted works across a range of insurance products and partners, you will need to be adaptable and confident moving between different products, policy wordings, processes and priorities while maintaining consistently high standards.
As part of the wider Technical Claims Support Team, you will also support other technical claims activities where required.
, acting as the final line of defence before payment is approved.
.
, ensuring claims are handled accurately, fairly and in line with policy, partner and internal requirements.
, incorrect settlements and other customer or financial risks.
Provide clear, constructive and evidence-based feedback to Claims Handlers, confidently challenging decisions where required.
Use QA, authorisation and leakage data across products to identify
.
Support improvements to claims processes, guidance and controls based on findings and root-cause analysis.
Maintain accurate records of decisions and findings while effectively managing and prioritising QA and authorisation workloads.
Build and maintain the technical knowledge required to work confidently across
.
, with responsibility for reviewing and making decisions on claim settlements.
Strong technical claims knowledge, with the confidence to independently review, challenge and make evidence-based decisions.
Excellent attention to detail, particularly when reviewing policy coverage, supporting evidence and settlement calculations.
Strong analytical skills, with experience identifying financial leakage, trends, recurring errors and process or control gaps.
Able to confidently provide clear, constructive feedback and explain the rationale behind decisions.
Highly organised and able to prioritise a varied workload based on risk, value and urgency.
Adaptable and comfortable learning new products, policy wordings and processes in a fast-paced environment.
To act as a
, ensuring claim outcomes are accurate, fair and supported by policy and evidence before settlement is authorised.
The QA & Authorisation Handler will use strong technical judgement and independent decision-making to protect customer outcomes and financial performance, identifying errors, potential leakage and operational risks before they result in incorrect settlements.
Through Quality Assurance, data analysis and trend identification, the role will also identify wider knowledge, process and control gaps and help turn individual findings into sustainable improvements across Claims Operations
Competitive salary beyond the industry standard
Quarterly performance bonus: up to 15% of quarterly salary
Equity participation: stock options as an early-stage team member
Health insurance
Pension contributions
28 days annual leave
Accelerated promotion track in a high-growth environment
Health insurance
How to apply for QA & Authorisation Handler at Claimsorted?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
The salary for this role is GBP 25,000 - 35,000/yr per annum.
What experience is required?
2+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
QA & Authorisation Handler
Claimsorted · UK (Remote)
