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Accelerate Performance.
CAI Software builds purpose-built solutions that help manufacturers, processors, and distributors accelerate performance. Our mission is to enable manufacturers to transform performance through a connected, AI-assisted ecosystem that delivers visibility, control, and continuous improvement. We bring the deep operational expertise and enterprise infrastructure to be a true long-term performance partner.
With 6,200+ active customers worldwide and a market-leading position in every vertical we serve, CAI combines 45+ years of industry expertise with modern AI-driven execution - helping businesses move faster, operate smarter, and perform at their peak. We work across 15+ industries and 10+ countries, guided by three values built into our name: Candor, Accountability, and Impact.
CAI Software is organized into three business units: Graphic Communications, Process Manufacturing, and Discrete Manufacturing - aligned to the industries we serve. This structure keeps our teams close to customer needs while operating with the scale and support of a global software company.
This role is part of our
business unit, which serves the global print and packaging industry with ERP and production software designed for commercial printers, packaging manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant operations. Our solutions accelerate performance by improving operational visibility, production efficiency, and profitability in complex, high-volume environments.
CAI is looking for a Project Manager to join our Graphic Communications Segment operations team. This role is a remote role located in the UK but it would be highly desirable for the applicant to have French language skills. We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.
In this role, you will be responsible for managing the implementation of Graphic Communications ERP solutions enabling our customers to achieve their business objectives and operational results. This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying Graphic Communications PMO process improvements.
Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning
Management of project delivery according to approved project plans, objectives, budgets and document progress
Stakeholder management – through active involvement and regular communication with key stakeholders
Project status reporting to key stakeholders including progress against milestones, issue and risk management details and budget versus actual costs
Management of project issues and risks – including: issue and risk identification, logging, assessment and treatment strategies
Management of project scope change through defined project change management processes
Alignment of projects to strategic and operational plans of the Customer
Conduct of Post Implementation Reviews to identify and implement process improvement for future projects
Completion and filing of project documentation
Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular.
Earn the trust of key client executives and personnel through demonstrated expertise, high quality delivery, and candid insight
Actively seek opportunities to expand value to the client within current scope and through proposal of project extensions and additional projects
Managing chargeability of Graphic Communications services resources
Managing personal chargeability
Management of stakeholder expectations in line with delivery capability and priorities
Alignment of deliverables and business needs and requirements. Customer awareness of an agreement with scope and contract terms. Obtaining signoff on completion of deliverables.
Managing invoicing process including proactively building client understanding of invoiced charges.
Bachelor’s degree or equivalent experience
Fluent in English and French. A good level of competence in any other European languages would be a plus
8+ years including a combination of relevant industry experience and project management experience
Ability to manage customer expectations in accordance with work priorities
Strong inter-personal and relationship management skills
Effective verbal and written communication skills
High level of presentation/persuasive communication skills
Knowledge of Print industry would be a bonus
At CAI, we are building something that matters. With 6,200+ customers across 15+ industries and active investment in AI-driven performance tools, we are positioned to define what the next generation of manufacturing software looks like — and we are building the team to lead that work.
Our four pillars define how we deliver for customers — and how we work:
Built to Fit - Fits how your business runs so performance comes standard
Built to Expedite - Speeds time to performance without heavy lifts or delays.
Built to Deliver - AI turns action and insights into measurable performance.
Built to Scale - Sustains and scales performance without disruption.
How to apply for Project Manager, Professional Services at EPR1000EPSUS?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
45+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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