At TOMRA Food, we're looking for a customer-focused Project Manager to lead the successful delivery of complex customer projects across Australia.
This role is ideal for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and can confidently coordinate people, resources, suppliers, and stakeholders to achieve project outcomes. You'll take ownership of projects from handover through to customer acceptance, ensuring delivery on time, within budget, and to the highest quality standards.
We are seeking a hands-on project leader who is comfortable working autonomously, navigating ambiguity, and driving results through collaboration rather than technical expertise alone. Experience delivering large-scale projects in industries such as food processing, manufacturing, construction, mining, utilities, infrastructure, or related sectors will be highly regarded.
This role will be remotely based in the Brisbane area, with a preference for candidates located near a major airport to support travel requirements.
Key Responsibilities
- Own the contract between TOMRA and customers, ensuring project delivery within time, quality, cost, and customer satisfaction goals
- Oversee project processes, ensuring documentation, reporting, and adherence to timelines
- Develop project plans, including resource requirements, and lead a project team to deliver contracted outcomes
- Manage contract scope, variations, and monitor progress, keeping all stakeholders informed
- Communicate project plans, progress, and timing with customers, managing their expectations and responsibilities
- Monitor milestones and ensure project tasks are completed and documented throughout the lifecycle
- Consult with experts to manage compliance risks and engage third parties as needed
- Proactively manage cash flow and financial goals
- Document lessons learned and perform root cause analysis, implementing corrective actions
- Deliver project handovers and compliance documentation
- Conduct project reviews with department leaders and project teams, evaluating risk, budget, quality, and customer satisfaction
- Promote a “Safety First” culture throughout the company, our customers, and our industry
- A tertiary qualification in Engineering or a related discipline is desirable but not essential
- 5+ years of project management experience leading complex, customer-facing projects from initiation through delivery
- Experience managing multiple stakeholders across customers, suppliers, contractors, and cross-functional teams
- Strong project planning, risk management, budgeting, and project delivery expertise in industries such as manufacturing, food processing, mining, construction, industrial equipment, engineering services, or similar
- Strong understanding of compliance and regulatory requirements
- Demonstrated ability to work independently, make decisions, and deliver outcomes in remote and dynamic operating environments
- Excellent written and verbal communication skills, with the ability to build credibility and influence at all levels
- Commercial acumen and a customer-focused approach
- Proven ability to adapt to changing priorities and timelines, manage ambiguity, and solve complex problems
- Ability to work in both an open office setting and on industrial customer worksites
- Project Management certifications (PMP, PRINCE2, or equivalent) are advantageous but not required
- Must hold or be eligible to obtain a valid passport, have an unrestricted driver's licence in the country of residence, and be able to travel domestically up to 30%
Why work for us
You will have long-term career opportunities, with a globally renowned company and the following:
- Competitive salary and company bonus
- Professional training and development: We are passionate about people and seeing them succeed
- Global career opportunities with a strong record for promoting internally
- We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged
- Be part of a mission to transform how we all obtain, use and reuse the planet’s resources to enable a world without waste
- We care for the planet and want to make a difference for the future
- Inclusive company culture that values diversity, well-being and strong camaraderie among our teammates
- Employee referral bonus
At TOMRA we proudly recognize cultural diversity, inclusiveness of thought and individuals to create a great working environment for our employees. So, even if you don’t think you tick all the boxes and the requirements, but you have what it takes, we would still like to hear from you.
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