Product Specialist - Mg Spinel Bricks

• Responsibilities:

• Provide technical support on Magnesia spinel brick performance in various applications such as Cement kiln. 

• Work closely with customers, sales, and application teams to optimize refractory selection and installation practices. 

• Support in product trials, troubleshooting, failure analysis, and post-mortem evaluation at customer sites. 

• Collaborate with NPD and manufacturing for product development, formulation improvements, and product positioning. 

• Maintain and update product documentation including Product Data Sheets (PDS), application guidelines, and comparison charts. 

• Conduct competitor benchmarking and support product portfolio rationalization. 

• Deliver technical training for internal teams and customers on Magnesia spinel product line and usage best practices. 

• Contribute to strategic discussions on material cost control, sourcing alternatives, and product performance KPIs. 

• Support pricing, proposal preparation, and commercial discussions from a technical perspective

• Requirements:

• Essential:

• B.Tech - Chemical/ Ceramic 

• Knowledge of manufacturing processes of cement industry, refractory products and application of products. 

• Hands-on experience in technical support, customer trials

• Preferred:

Interpersonal Skills: 

• Ability to work with teams and lead decision-making processes in a team environment. 

• Excellent interpersonal communication and listening ability

• Management Skills: - Strong analytical skills.

• Excellent planning and organizational skills. 

• A strong ability to be adaptable and flexible. 

• Effective negotiation skills. 

• Effective communication Skills. 

• Highly motivated / self driven, results oriented. 

• Capable of handling multiple priorities. 

• Able to generate multiple solutions to problems in order to troubleshoot them effectively. 

• Able to collaborate with external and internal customers and stakeholders

• Other Skills: - Ability to interpret basic financial data.

•  Proficient in MS-Office/GSuites.