Scan your resume against ATS criteria for this Product Manager role at Alertmedia.
At
, we help organizations protect their people, operations, and brand. Our modern
empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in unified platform.
We’re humans not robots
Customers always come first
We work better together
Simplicity is our strength
Our reputation is priceless
Hard work pays off
As of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. We’re also an AI-forward company, and we expect everyone on our team to use modern AI tools to work smarter, move faster, and optimize processes.
We’re hiring a
to turn real-world security expertise into Social Intelligence software that helps teams identify credible threats sooner and protect people when it matters most.
You have spent time in the seat we build for. You have monitored a developing situation with incomplete information, decided whether a signal was credible enough to escalate, and lived with the consequences of that call. You know the difference between noise and a genuine indicator, and you know how much of that work is still done by hand.
Now you want to solve those problems at scale for thousands of security teams instead of. You are curious about how customers actually work rather than how they say they work, comfortable making decisions with imperfect data, and energized by turning a messy operational problem into software that ships. You are as interested in the practitioner’s daily reality as you are in the roadmap that serves it.
Risk Intelligence is of the fastest-moving areas of our product. Open sources surface indicators of violence, unrest, executive targeting, brand-directed activity, and physical risk earlier than any other channel — and separating the meaningful few from the overwhelming many is the hard problem. You will own how AlertMedia solves it.
Develop deep expertise in the personas we serve — corporate security, intelligence analysts, executive protection, threat assessment, brand and communications teams — including how their work is structured, staffed, measured, and escalated.
Interview customers and prospects continuously. Run discovery conversations, ride-alongs, and feedback sessions that produce specific problem statements rather than feature requests.
Maintain a clear, current view of the problems we solve well today, where we can improve, and the problems we should be solving 12 to 24 months from now.
Track industry trends, threat landscape shifts, platform and data-access changes, regulatory developments, and the competitive field, and translate them into implications for our roadmap.
Own a value stream in the Risk Intelligence roadmap: decide what we build, what we defer, and what we decline, with reasoning that stands up to scrutiny.
Balance business objectives, customer needs, and industry trends when sequencing work, and make the tradeoffs explicit to stakeholders.
Define the problem sets and jobs to be done that anchor each initiative, so the team understands the outcome before it debates the solution.
Partner with Engineering and Design to translate customer problems into specifications, acceptance criteria, and deliverable milestones the team can execute against.
Break large initiatives into releasable increments that produce customer value early and inform what comes next.
Stay close through delivery — grooming, scope decisions, testing, and launch readiness — and resolve ambiguity before it becomes rework.
Use AI development and design tools such as Claude Code, Claude Design, and Codex to build working prototypes, pressure-test concepts, and put something tangible in front of customers in days rather than quarters.
Treat prototypes as a research method: use them to invalidate weak ideas inexpensively and to sharpen strong before Engineering commits.
Bring that fluency to the wider product team and raise the bar for how quickly we can move from idea to evidence.
Define what success looks like before launch — adoption, analyst efficiency, signal quality, retention impact, revenue contribution — and instrument for it.
Analyze product usage data and customer outcomes after release, report honestly on what worked and what did not, and feed those findings into the next round of prioritization.
Work with Product Marketing to position new capabilities, shape messaging, and equip Sales, Customer Success, and Support to sell and support them with confidence.
Translate product functionality into narratives and practical applications that customer-facing teams can use in real conversations.
Lead internal training, demos, and Q&A sessions so the organization understands not just what shipped but why it matters to the people who use it.
Operational experience protecting people, businesses, or brands — in corporate security, intelligence, threat assessment, executive protection, law enforcement, military, a global security operations center, or a comparable environment.
Hands-on experience using social and open-source threat intelligence products as a practitioner, with a clear point of view on where they help and where they fall short.
Working knowledge of manual open-source intelligence tradecraft — source discovery and validation, platform-specific search and Boolean logic, geolocation and imagery verification, persona and account analysis, and corroboration across sources.
Product management experience, or demonstrated ownership of a product-adjacent function such as intelligence program design, tooling selection, or internal capability building.
Strong analytical judgment and comfort making decisions from incomplete or conflicting information.
Advanced written and verbal communication skills, with the ability to hold a technical conversation with Engineering and a strategic with an executive on the same day.
Comfort with tools like Jira, Confluence, and product analytics software.
A collaborative, no-ego approach and the ability to manage multiple priorities in a fast-moving environment.
Resourcefulness — you keep going when the path is not clear.
Energetic, empathetic, and earnest, with a consistent record of delivering quality work on schedule.
Experience building or scaling an intelligence function, including analyst workflow design, reporting standards, and escalation criteria.
Familiarity with Agile delivery, APIs, system integrations, or data pipelines.
Exposure to threat assessment frameworks such as WAVR-21 or RAGE-V.
Experience with product enablement or go-to-market support.
_ _While we have a preference for Austin based employees, this role is open to remote, U.S.-based candidates. Please note that we currently do not hire candidates residing in the following states: Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, and Wyoming.
_ AlertMedia does not sponsor employment visas. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future._
Our customers rely on us to help them keep their employees safe and connected. When we get Social Intelligence right, a security team learns about a threat early enough to act on it — and someone goes home safe who otherwise might not have.
We are looking for someone who has done that work and wants to make it possible for many more people to do it well. If that is the mission you want to spend your time on, we would like to talk with you.
At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.
Competitive Base Salary + Company-Wide Bonus program
Generous and flexible time off and parental leave policies
Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
401K with generous company match
Amazing rewards and incentives – we love celebrating each other!
Commitment to community service with opportunities to give back
A Best Places to Work company 10 years in a row and numerous other awards
Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
Ongoing career development opportunities through our Learning & Development team
You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture
AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit http://www.alertmedia.com/ www.alertmedia.com
_By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/ https://www.alertmedia.com/legal/privacy-policy/ _
benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
How to apply for Product Manager at Alertmedia?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
10+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
Product Manager
Alertmedia · Remote
