Product Analyst

Key Responsibilities

Product Analysis and Feature Ownership ∙Take ownership of selected functionalities within WebBee’s SaaS applications. ∙Understand the purpose, workflow, users and business impact of each assigned functionality. ∙Identify gaps, usability issues, failure scenarios and improvement opportunities. ∙Analyse customer feedback, support cases, product usage and internal observations. ∙Recommend practical enhancements based on customer value and business impact. ∙Maintain a clear understanding of the end-to-end workflow of assigned product areas. ∙Ensure that improvements solve the underlying problem rather than only addressing individual requests. Requirement Gathering and Documentation ∙Gather

requirements

from customers, founders, support teams, operations and other stakeholders. ∙Convert high-level ideas into clear and actionable product requirements. ∙Create user stories, use cases, acceptance criteria, process flows and functional specifications. ∙Define business rules, validations, dependencies and exception scenarios. ∙Refine

requirements

before they are assigned to the engineering team. ∙Break larger

requirements

into manageable features, tasks and subtasks. ∙Maintain updated documentation for assigned product functionality. SaaS Integrations and Technical Analysis ∙Understand workflows involving APIs, webhooks, data synchronisation and third-party platforms. ∙Analyse how data moves between WebBee applications and connected systems. ∙Work with engineering teams to understand technical limitations and integration dependencies. ∙Review API responses, payloads, logs and basic technical information when investigating a requirement or issue. ∙Identify whether a requirement requires configuration, product enhancement, integration modification or engineering development. ∙Document field mappings, workflow rules and expected system behaviour. Product Delivery Coordination ∙Work closely with developers and QA engineers during product implementation. ∙Clarify business and functional questions raised during development. ∙Review completed functionality against the agreed

requirements

and acceptance criteria. ∙Participate in feature demonstrations and release-readiness discussions. ∙Coordinate with QA to ensure major business scenarios and edge cases are tested. ∙Track assigned product

requirements

from discovery through release. ∙Ensure that stakeholders receive clear updates regarding progress, risks and dependencies. Testing and Quality Validation ∙Conduct functional and exploratory testing of assigned features. ∙Validate whether the delivered functionality solves the original business problem. ∙Create business-focused test scenarios and acceptance checklists. ∙Verify integrations, field mappings, workflows and expected results. ∙Identify gaps before functionality is released to customers. ∙Support post-release validation and analyse early customer feedback. Product Growth and Optimisation ∙Identify opportunities to improve product adoption, activation, engagement and retention. ∙Analyse where customers face friction during setup, onboarding or regular product usage. ∙Recommend changes that simplify implementation and improve usability. ∙Work on experiments related to onboarding, feature adoption, notifications and product communication. ∙Define measurable outcomes for product improvements. ∙Track the impact of selected product and growth initiatives. ∙Gradually help establish structured product-growth processes within the organisation. Future Team Leadership ∙Begin as an individual contributor with direct ownership of assigned initiatives. ∙Help define processes, templates and working standards for the product-growth function. ∙Guide interns or junior resources as the team expands. ∙Review the quality of research, analysis and documentation completed by team members. ∙Gradually take ownership of planning and coordinating a small growth team. ∙Leadership opportunities will depend on demonstrated ownership, execution quality and measurable outcomes.

Requirements

Key Responsibilities

Product Analysis and Feature Ownership ∙Take ownership of selected functionalities within WebBee’s SaaS applications. ∙Understand the purpose, workflow, users and business impact of each assigned functionality. ∙Identify gaps, usability issues, failure scenarios and improvement opportunities. ∙Analyse customer feedback, support cases, product usage and internal observations. ∙Recommend practical enhancements based on customer value and business impact. ∙Maintain a clear understanding of the end-to-end workflow of assigned product areas. ∙Ensure that improvements solve the underlying problem rather than only addressing individual requests. Requirement Gathering and Documentation ∙Gather

Gathering and Documentation ∙Gather

requirements

from customers, founders, support teams, operations and other stakeholders. ∙Convert high-level ideas into clear and actionable product requirements. ∙Create user stories, use cases, acceptance criteria, process flows and functional specifications. ∙Define business rules, validations, dependencies and exception scenarios. ∙Refine

requirements

before they are assigned to the engineering team. ∙Break larger

requirements

into manageable features, tasks and subtasks. ∙Maintain updated documentation for assigned product functionality. SaaS Integrations and Technical Analysis ∙Understand workflows involving APIs, webhooks, data synchronisation and third-party platforms. ∙Analyse how data moves between WebBee applications and connected systems. ∙Work with engineering teams to understand technical limitations and integration dependencies. ∙Review API responses, payloads, logs and basic technical information when investigating a requirement or issue. ∙Identify whether a requirement requires configuration, product enhancement, integration modification or engineering development. ∙Document field mappings, workflow rules and expected system behaviour. Product Delivery Coordination ∙Work closely with developers and QA engineers during product implementation. ∙Clarify business and functional questions raised during development. ∙Review completed functionality against the agreed

requirements

and acceptance criteria. ∙Participate in feature demonstrations and release-readiness discussions. ∙Coordinate with QA to ensure major business scenarios and edge cases are tested. ∙Track assigned product

requirements

from discovery through release. ∙Ensure that stakeholders receive clear updates regarding progress, risks and dependencies. Testing and Quality Validation ∙Conduct functional and exp