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Kotak
Kotak

Process Manager-BPM-HO & SUPPORT-Business Process Management Group

Mumbai, Maharashtra, India
Full-time
Posted 5d ago
0 views
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Job Description

  • Role: RCU Process Manager

Grade : M4/M5

Location: Pune, MH

Job Description

  • Process Support Visits to Branches for Process Adherence
  • Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes
  • Conducting SPARC – Sales Audits of Sales Teams
  • Pre and Post Account opening sampling of data for RCU
  • Manage Team & Agencies to drive field level Initiatives, activities & Investigations
  • Follow ups on the Unusual Events to ensure timely closure
  • Support for counterfeit note reporting to authorities
  • Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures.
  • Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes.
  • Liaison with legal & other govt. enforcement agencies

The measurable will be –

  • Branch Audit Ratings
  • Effectiveness of control in the branches in terms of tracking control items
  • Critical findings in the vigilance visits
  • Number of Unusual Events coming out of the branches and their closures

Number of STRs coming out of th

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What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

This position is open to freshers and experienced candidates.

Is this position still open?

Yes, currently active and accepting applications.

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Kotak

Kotak

Kotak Mahindra Bank, India’s trusted bank offers personal & business banking services - accounts, deposits, loans, cards, insurance, investments & more.

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Process Manager-BPM-HO & SUPPORT-Business Process Management Group

Kotak · Mumbai

Apply on Company Website