The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The Role
Aspen Technology, Inc. (an Emerson Company) is seeking a Principal Workday Analyst to lead IT ownership of the global Workday platform. Reporting to the Senior Director and Leader of IT Business Applications, this role provides hands-on technical leadership and people management for Workday application support, integrations, security, release readiness, production support, and continuous improvement. The ideal candidate brings deep Workday expertise, strong integration experience, and the ability to lead cross-functional delivery across HR, Security, IAM, vendors, and enterprise application teams.
This role is based in Pune, India, and supports a highly distributed, global organization including managing Sr. Workday Analysts and leading Workday IT team.
Your Impact
- Lead IT ownership of the global Workday application environment, with accountability for platform availability, performance, security, integrations, release readiness, production stability, and continuous improvement within an IT application support model.
- Manage and develop Workday IT analysts and technical contributors, including prioritization, delivery oversight, coaching, capability development, and day-to-day leadership of support and enhancement activities.
- Coordinate Workday technical delivery across HR, IT, Security, IAM, vendors, infrastructure, and enterprise application teams, ensuring dependencies are managed and outcomes are delivered with strong IT governance.
- Own the Workday integration landscape, including inbound and outbound integrations for HR, Payroll, Benefits, IAM, recruiting, reporting, JML processes, third-party benefits providers, and downstream enterprise systems.
- Define technical and non-functional requirements for new integrations while understanding functional purpose and expected outcomes, including data scope, file or API specifications, transformation rules, scheduling, monitoring, error handling, security, auditability, scalability, performance, and support needs.
- Assess existing integrations when new functionality, business process changes, vendor changes, regulatory needs, or Workday releases are introduced; document impacts, define change requirements, coordinate testing, and support deployment readiness.
- Build, support, monitor, and troubleshoot Workday integrations using tools such as EIBs, Core Connectors, Workday Studio, PECI, APIs, middleware, and secure file transfer technologies.
- Partner with enterprise security and IAM teams to maintain Workday security architecture, including domains, roles, access controls, segregation of duties, access reviews, and security reporting.
- Lead Workday production support, including service desk intake, incident triage, root cause analysis, senior escalation, stakeholder communication, and adherence to ITSM processes for Incident, Problem, Change, Release, and Request Management.
- Identify opportunities to improve executed procedures, data integrity controls, error handling, recurring support processes, advanced reporting, and calculated fields to strengthen reliability, reduce manual effort, and improve production application support outcomes.
- Support Workday release management by evaluating release notes, assessing application and integration impacts, coordinating regression testing, preparing change tickets, and completing post-deployment validation.
- Maintain technical documentation, integration specifications, data mappings, runbooks, knowledge articles, support transition materials, and standards for solution design, integration support, release execution, and production application support.
What You'll Need
- Bachelor’s degree in Information Systems, Management Information Systems, Computer Science, Engineering, or a related technical field.
- 8+ years of experience in enterprise application support, technical business analysis, systems analysis, integration analysis, or related IT roles, including 5+ years of hands-on Workday experience in production environments.
- Experience leading or managing an enterprise application team, preferably within Workday or another mission-critical SaaS platform, with responsibility for application support, technical delivery, production support, and team development.
- Ability to lead directly and through influence in a global matrix organization, set priorities, manage stakeholder expectations, and translate technical direction into executable plans across regions, functions, business units, and technology teams.
- Strong experience defining technical and non-functional requirements for Workday integrations, including availability, performance, monitoring, security, audit, error handling, reconciliation, scheduling, scalability, and support requirements.
- Demonstrated experience assessing existing integrations, documenting change impacts, defining remediation requirements, and coordinating testing when new functionality, vendor changes, regulatory needs, or Workday releases affect integration behavior.
- Hands-on experience with inbound and outbound Workday integrations, including EIBs, Core Connectors, Workday Studio, APIs, file-based integrations, middleware-enabled integrations, secure file transfer patterns, and Workday PECI.
- Experience supporting JML processes, identity lifecycle integrations, payroll integrations, and third-party benefits provider integrations, including eligibility, enrollment, demographic, dependent, and life-event data exchange patterns.
- Strong understanding of Workday security administration, advanced reporting, calculated fields, ITSM disciplines, release management, SOX, audit, compliance, data privacy, and regulatory requirements within enterprise application environments.
- Strong analytical, troubleshooting, root cause analysis, and technical documentation skills, including the ability to evaluate procedures, integration outcomes, data quality issues, and error patterns to recommend practical enhancements.
- Experience with Core HCM, Benefits, Payroll, Recruiting, Absence, Time Tracking, Talent, Compensation, or related Workday functional areas is valuable, but the primary requirement is technical ownership of the Workday application, integrations, security, releases, and IT application support model.
- Excellent communication, presentation, stakeholder management, and vendor coordination skills, with the ability to translate functional needs into technical delivery requirements.
- Familiarity with or experience supporting Paradox implementation or integration is preferred.
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