Pre-Sales Technical Specialist, ACI Growth

Job Title

Pre-Sales Technical Specialist, ACI Growth

Job Description

In this position, you will provide pre-sales technical leadership for the Philips Capsule Medical Device Information (MDI), IntelliBridge Enterprise (IBE), IntelliSpace Critical Care and Anesthesia (ICCA), eCareManager (eCM), and Clinical Insight Manager (CIM) product lines, supporting growth across India, APAC, and META.

• Minimum required Education:
  Bachelor's/master’s degree in computer science or a health science, or equivalent.

• Minimum required Experience:
  Minimum of 4 years of experience working within a commercial capacity in the Healthcare Technology, Healthcare Analytics, or Information Technology area.

• Your Role:

• Act as the primary technical expert for ACI products, with a focus on Capsule MDI, in assigned regions during presales engagements and supporting the sales team with any technical support.

• Own solution architecture design, sizing, assumptions and technical risk identification for opportunities.

• Actively participate in documentation during the pre-sales process, such as Solution Design Documents (SDD), Solution Architectures, and Statements of Work.

• Take ownership and provide feedback on pre-sales artifacts, including document repositories, demonstrations, proof-of-concept (POC) environments and bundles.

• Maintain knowledge of market trends, healthcare interoperability standards, competitive offerings and industry best practices.

• Support competitive analysis activities and provide technical differentiation against competitor solutions.

• Lead technical discovery, architecture workshops, solution walkthroughs, site assessments and demonstrations with customers and partners.

• Define end-to-end data flows from bedside devices via the Capsule MDIP to third-party solutions, such as CIS and EMR systems.

• Provide pre-sales expertise across:

  • Capsule MDI platform, including device integrations
  • IBE/Interoperability (HL7, ADT/ORU, downstream systems)
  • IntelliSpace Critical Care and Anesthesia (ICCA)
  • eCare Manager (eCM)
  • Clinical Insights Manager (CIM)
  • While also supporting other products within the ACI portfolio

• Conduct detailed workflow assessments, device connectivity assessments and technical site surveys to validate solution feasibility and implementation assumptions.

• Ensure alignment with hospital IT organisations across security, networking, infrastructure and availability requirements.

• Participate in handover to delivery (HTD) to ensure clarity and solution intent, including assisting implementation and delivery when necessary.

• Contribute to deal governance, risk reviews, and internal approvals for any sales opportunities.

• Be the subject matter expert (SME) for Capsule MDI across META and India.

• Additional responsibilities for providing pre-sales expertise for the IntelliBridge Enterprise and Clinical Insight Manager.

• Ability and willingness to travel across India, META and APAC markets as required to support customer engagements, workshops and demonstrations.

You’re the right fit if

• You have hands-on experience supporting, designing, implementing, or selling healthcare software solutions such as Clinical Information Systems (CIS), Electronic Medical Records (EMR/EHR), Medical Device Integration platforms, interoperability solutions, or clinical analytics platforms.

• You have experience presenting, designing, influencing and advising customers on complex technical solutions throughout the sales lifecycle, from discovery and qualification through solution design, proposal development and technical validation.
• You have a strong understanding of enterprise infrastructure, networking, cloud platforms, cybersecurity principles, healthcare interoperability and integration technologies, including HL7, FHIR, APIs, SQL, XML/JSON, ADT/ORM/ORU workflows.
• You are an effective communicator who can clearly articulate both technical concepts and business value to clinical, technical, and executive stakeholders.
• You are self-motivated, adaptable and collaborative, with a willingness to learn, embrace new challenges, work across multiple cultures and geographies, and contribute to a high-performing regional team.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
  If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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