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Job Title: Platform Engineer
Reports to: Director of Engineering
About the role:
The Platform Engineer at inKind is responsible for helping build, evolve, and operate our cloud infrastructure as the foundation of a growing financial and hospitality technology platform. This role helps ensure that our systems are secure, reliable, observable, and capable of scaling as both traffic and organizational complexity increase.
This is a technical, hands-on role with meaningful ownership. You will help design, implement, and operate our AWS infrastructure; contribute to decisions about how our platform should evolve; and support those decisions through implementation, migration, and steady-state operation. As the platform changes—new AWS services, runtime upgrades, architecture shifts—you’ll help evaluate, implement, and operate those changes safely.
You’ll work closely with application engineers and other members of the platform team, with a focus on the platform itself: compute, networking, data stores, deployment workflows, observability, and operational correctness. In a small but growing team, you’ll contribute to how infrastructure is designed, changed, and trusted.
Infrastructure Owner: You take responsibility for the systems you work on in production and care about their behavior over time
Systems Thinker: You understand how compute, storage, networking, and application behavior interact under real load
Pragmatic Operator: You understand the importance of balancing modernization with stability and operational simplicity
Thoughtful Problem Solver: You can evaluate infrastructure tradeoffs (EKS vs ECS, Redis vs Valkey, EC2 vs Fargate) and contribute to making and implementing the right decisions
Operationally Grounded: You have experience running systems in production, responding to incidents, and learning from failures
Security-Aware: You understand principles such as least privilege, network isolation, and secure defaults
Clear Communicator: You can explain infrastructure decisions, tradeoffs, and risks clearly to other engineers and stakeholders
Platform & Cloud Infrastructure
Help build, operate, and evolve our AWS infrastructure across compute, networking, storage, and managed services
Design and maintain infrastructure that supports high availability, predictable performance, and financial correctness
Contribute to platform-level architectural decisions, including service migrations and runtime changes (e.g., Redis → Valkey, EKS → ECS/Fargate)
Help ensure infrastructure choices align with reliability, cost, and operational simplicity—not just trend adoption
Deployment, Reliability & Operations
Build and maintain deployment pipelines that are safe, repeatable, and observable
Contribute to system reliability through capacity planning, failure modeling, and controlled change management
Participate in incident response and root-cause analysis for infrastructure-level failures
Participate in on-call rotations and help continuously improve operational ergonomics
Observability, Security & Governance
Build and maintain strong observability across infrastructure and services (metrics, logs, tracing, alerting)
Help ensure secure configuration of AWS resources, IAM policies, secrets management, and network boundaries
Identify infrastructure risks related to scale, cost, or security and partner with the team to address them before they become incidents
Technical Collaboration
Partner closely with application engineers to ensure platform constraints and capabilities are well understood
Implement infrastructure changes hands-on, working independently and alongside other engineers
Contribute to standards and best practices for infrastructure, deployment, and operations as the team grows
Share knowledge with other engineers and contribute to improving the overall operational maturity of the organization
4+ years of experience building and operating production infrastructure in cloud environments
Hands-on experience with AWS core services (EC2, ECS/EKS, VPC, IAM, RDS, ElastiCache, ALB/NLB, CloudWatch, etc.)
Understanding of containerized workloads and orchestration concepts
Experience supporting systems designed for high availability, fault tolerance, and controlled failure
Hands-on experience with infrastructure as code (Terraform, CloudFormation, or equivalent)
Experience contributing to infrastructure migrations and production changes
Experience debugging production incidents involving networking, scaling, or service degradation
Experience operating infrastructure for financial systems or other high-reliability domains
Experience working with infrastructure through periods of growth or increasing complexity
Familiarity with observability and strong operational practices
Experience simplifying, retiring, or rearchitecting existing infrastructure
Comfort working closely with a Rails-based application stack while remaining tool-agnostic
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
Child Care Benefits and generous parental leave
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
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inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our http://inkind.com/privacy Privacy Policy. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data._
Benefits: **
How to apply for Platform Engineer at Inkind?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
The salary for this role is $150,000 - $170,000 per annum.
What experience is required?
4+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
Platform Engineer
Inkind · Remote
