Packaged/SaaS Application Engineer

• Project Role: Packaged/SaaS Application Engineer

• Project Role Description: Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

• Must have skills: ServiceNow Human Resource Service Delivery (HRSD)

• Good to have skills: NA
  Minimum

3

year(s) of experience is required

• Educational Qualification: 15 years full time education

Summary:
As an Infrastructure Engineer, a typical day involves collaborating with various teams to assist in defining requirements for data center technology components. The role includes designing and building these components while ensuring they meet project specifications. Additionally, the day may involve participating in testing efforts to validate the functionality and performance of the infrastructure solutions, contributing to the overall stability and efficiency of the data center environment

• Roles & Responsibilities: - Expected to perform independently and become an SME.
  - Required active participation/contribution in team discussions.
  - Contribute in providing solutions to work related problems.
  - Collaborate with cross-functional teams to ensure seamless integration of infrastructure components.
  - Document technical processes and solutions to support knowledge sharing within the team.
  - Assist in troubleshooting and resolving infrastructure-related issues to maintain system reliability.
  - Support junior team members by providing guidance and sharing best practices
• Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Human Resource Service Delivery (HRSD).
  - Experience with configuration and customization of ServiceNow HRSD modules to meet organizational needs.
  - Strong understanding of IT infrastructure components and their integration within enterprise environments.
  - Ability to analyze and translate business requirements into technical solutions within the ServiceNow platform.
  - Familiarity with testing methodologies and tools to validate infrastructure components
• Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow Human Resource Service Delivery (HRSD).
  - This position is based at our Hyderabad office.
  - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at

Equal Employment Opportunity Statement

We believe that no should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.