Scan your resume against ATS criteria for this Operation Executive - KON role at DHL.
Service Centre In-charge / Operations Manager / Branch Operations Manager (as applicable)
Branch / Service Centre (Location Agnostic)
, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.
Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.
We are proud to be consistently ranked among
, combining it with DHL Group’s Top Employer certification. Being an
is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.
If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety,
. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.
The
is responsible for leading all inbound operations within the assigned Service Centre, ensuring timely receipt, unloading, scanning, sorting, reconciliation and processing of shipments while meeting Blue Dart's service commitments and operational standards.
The role provides frontline leadership to Ops Staff, Senior Ops Staff, Territory Service Representatives (TSRs) and Senior Territory Service Representatives (Senior TSRs) deployed during the shift, ensuring optimum manpower utilization, operational discipline, shipment accuracy, productivity, safety and compliance. The incumbent plays a key role in ensuring smooth shift operations, maintaining operational governance and supporting seamless connectivity across Blue Dart's network.
To lead and manage inbound shift operations by ensuring timely and accurate receipt, processing and reconciliation of shipments, while driving operational productivity, service quality, workforce effectiveness, safety, compliance and adherence to Blue Dart's Standard Operating Procedures.
10+2 (Higher Secondary) with a 3-year Diploma from a recognized institution.
Experience:
Inbound Operations
Inbound Processing SLA
Service Quality
Shipment Accuracy
Productivity & Workforce Management
Manpower Utilization
Safety & Compliance
SOP Compliance
Operational Governance
Shift Reporting Accuracy
People Leadership
Coaching & Development
Customer Service Support
Timely Resolution of Operational Exceptions Impacting Customer Service
Continuous Improvement
Participation in Process Improvements
When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future of logistics across India and the world. At Blue Dart, we don’t just deliver parcels—we deliver excellence, innovation, and opportunity every day.
Here’s what makes us stand out:
and performance-linked rewards that truly recognize your impact.
—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.
across the DHL Group, opening doors to opportunities in 220+ countries and territories.
, trusted by millions and driven by purpose.
This is your chance to do meaningful work, build a career without borders, and thrive in a company that’s not just a logistics leader—but a Great Place to Work.
Blue Dart does not request or accept any fees, deposits, or payments from candidates at any stage of the recruitment or process. Any such request is fraudulent and unauthorized.
Blue Dart shall not be responsible for any loss arising from such fraudulent activity. For verification, candidates may write to [email protected].
vision, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.
How to apply for Operation Executive - KON at DHL?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
2+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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