Scan your resume against ATS criteria for this Mission Success Manager role at Second Front Systems.
Second Front Systems is looking for a customer-focused, mission-driven, high-agency Mission Success Manager to strengthen our Mission Success team.
Operating at the frontline of the Second Front customer journey, you will be responsible for your customers' success, guiding their experience from the moment they sign with Second Front, through kickoff, implementation, authorization, steady-state support, and renewal.
You will serve as the dedicated primary point of contact for a portfolio of commercial customers deploying on Game Warden, and the daily connective tissue between customers, engineering, security, and product, ensuring that your customers achieve authorization, and secure deployment of their SaaS solutions.
As a key partner to essentially every function within the Second Front ecosystem, you will be the core connective tissue between those teams and our customers, serving as not just critical link to them but also to the missions that our customers support.
The base salary for this position will fall between $120,000 and $160,000. Your ultimate compensation will be determined by professional background, technical proficiency, seniority, and regional cost factors. Furthermore, this opportunity includes potential eligibility for equity awards and discretionary bonuses, rounding out a comprehensive total rewards offering.
Success at 2F Looks Like:
A proactive and solutions oriented mindset
Viewing obstacles as opportunities for growth
Having a bias toward action and tangible, measurable results
Being team-oriented with a focus on personal responsibility and autonomy
Perks & Benefits:
This role is a full time position. As a public benefit corporation, we’re a team of purpose-driven trailblazers transforming the future of U.S. national security. We hire the best to do their best and, as such, we are committed to providing the perks and benefits you need to be successful—both in- and outside the workplace.
Perks of Joining Our Team:
Competitive salary
100% employer-paid medical, dental, and vision coverage for you and your dependents
401(k) with a 3% company contribution
Comprehensive wellness benefits, including a Medical membership, mental health resources, family planning support, and more
Equity incentive plan
New hire technology and home office stipend
Annual professional development stipend
Flexible paid time off, plus all federal holidays
Generous parental leave
Flexible remote work opportunities
Employee referral bonus program
Visit our careers page to learn more.
Who We Are:
Second Front Systems (2F) is a public-benefit software company powering software for the free world. We eliminate the friction that slows innovation, enabling faster, more secure development and deployment of software across government and regulated networks. Built by national security veterans and backed by top-tier venture capital, our platform is trusted by the world’s leading organizations to cut deployment timelines from years to weeks. We move fast, solve hard problems, and deliver trusted capabilities where they’re needed most. Our work strengthens global security and gives the United States and its allies a lasting competitive advantage. Learn more at http://secondfront.com secondfront.com.
One last thing:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Are you ready to join our team:
To apply, click the “Apply for This Job” button at the top or bottom of this page and complete the application form. This position will remain open until filled, and applications will be reviewed on a rolling basis.
State notices: Colorado:
In accordance with Colorado law, applicants may redact their date of birth, dates of attendance, and dates of graduation from any uploaded documents.
Maryland:
Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
Benefits:**
This role is a full time position. As a public benefit corporation, we’re a team of purpose-driven trailblazers transforming the future of U.S. national security. We hire the best to do their best and, as such, we are committed to providing the perks and benefits you need to be successful—both in- and outside the workplace.
How to apply for Mission Success Manager at Second Front Systems?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
The salary for this role is USD 130,000 - 160,000/yr per annum.
What experience is required?
5+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
Explore related active roles in management
Mission Success Manager
Second Front Systems · Remote
