Microservices Lead | India

We are seeking a highly skilled and motivated Microservices Support Lead in Java/Spring Boot/Azure Spring Apps platform, to join our dynamic team. As a Microservices Support Lead, you will be responsible for timely analysis of customer reported issues that pertain to the solution.
Oversee the operational stability and performance of our microservices-based applications hosted in Azure Spring Apps platform.
Timely response to customer queries that need technical analysis and response.
You will lead a team of support engineers, collaborate with other development teams, and work closely with stakeholders to ensure the reliability and scalability of our microservices architecture.
This role requires a strong communicator that will be in frequent communication with architect and customer.

• Key Responsibilities:

• Triage issues daily and unblock the support engineers by collaborating with architect and customer.

• Lead and mentor a team of microservices support engineers, providing guidance and support in troubleshooting and resolving issues.

• Collaborate with development teams to understand the original design and architecure.

• A solid understanding of Java Spring Boot microservices architecture in the cloud, preferably Azure Spring Apps that meets performance, scalability, and reliability requirements.

• Monitor Azure Dashboards for the health and performance of microservices applications, identifying and addressing potential issues before they impact users.

• Must have a good understanding of Database basics to query, index and measure performance with respect to data access from microservices is necessary.

• Familiarity with Spring JMS, JDBC, Azure Data Factory pipelines, Azure App config, Redis Cache is necessary.

• Familiarity with Azure App Insights to troubleshoot failures and examine logging is necessary.

• Must be able to work with tools like pgAdmin in PostgreSQL to examine data is necessary.

• Must be able to use API testing tools like Postman to help troubleshoot and root cause the issues.

• Must be able to work with Dev Opes team to help them with microservices deployment.

• Contribute steps to creating standard operating procedures and runbooks for troubleshooting in production, document fixes, provide release notes and any training materials for L1 support.

• Partner with stakeholders to understand business requirements and provide a fix or technical solutions that permanently resolves the issues raised.

• Coordinate with cross-functional teams during incident response and problem resolution, ensuring timely and effective communication.

• Strict adherence to service level objectives (SLOs) in responding to customer raised issues and fixes is needed.

• Stay abreast of industry trends and emerging technologies related to microservices architecture and cloud-native applications.

• Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).

• Proven experience (8+ years) in a technical leadership role supporting microservices-based applications.

• Deep understanding of microservices architecture, preferably Azure Spring Apps, containerization (e.g., Docker, Kubernetes), and cloud platforms (e.g., AWS, Azure, GCP).

• Experience with monitoring tools and practices for microservices (e.g., Prometheus, Grafana, ELK stack, Azure App Insights).

• Strong knowledge of DevOps practices, including CI/CD pipelines, and automated deployment.

• Proficiency in Java, Spring Boot Microservices, PostgreSQL.

• Excellent troubleshooting and problem-solving skills, with a systematic approach to incident response and root cause analysis.

• Experience leading and motivating a team in a fast-paced, agile environment.

• xExcellent communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders.

• Strong understanding of Azure / Spring Boot is a must.

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• Proven experience (8+ years) in a technical leadership role supporting microservices-based applications.
• Deep understanding of microservices architecture, preferably Azure Spring Apps, containerization (e.g., Docker, Kubernetes), and cloud platforms (e.g., AWS, Azure, GCP).
• Experience with monitoring tools and practices for microservices (e.g., Prometheus, Grafana, ELK stack, Azure App Insights).
• Strong knowledge of DevOps practices, including CI/CD pipelines, and automated deployment.
• Proficiency in Java, Spring Boot Microservices, PostgreSQL.
• Excellent troubleshooting and problem-solving skills, with a systematic approach to incident response and root cause analysis.
• Experience leading and motivating a team in a fast-paced, agile environment.
• xExcellent communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders.
• Strong understanding of Azure / Spring Boot is a must.