Manager, Product Development - Network Products

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Development - Network Products

Overview

Be the force behind Mastercard next generation switch as Manager, Product Development to drive the changes and bring in new opportunities.

This role is Within P&E, the Network Products team oversees Mastercard’s Next Gen Network initiatives (Transaction Switching).

Role

• Demonstrate end-to-end ownership and partner with Product Management and Engineering teams to design, develop and deliver scalable products for commercialization, ensuring the build effort concludes on time and budget, enabling a go-to-market plan focused on ease of delivery and great customer experience.
• Collaborates with cross-functional stakeholders in Legal, Data Privacy, Delivery, Finance, Marketing, Sales, etc. to ensure that the new Product has a robust go-to-market plan focused on speed to market and ease of delivery
• Partner with Servicing teams (e.g CTS, Biz Ops) to ensure that the new Product has a robust E2E servicing plan that enables a great end user and customer experience
• Ensure the integrity and consistency of the delivery of the vision across all products: capabilities, scalability, performance, speed-to-market, readiness for growth, re-usability.
• Detail the epics, participate to the definition of the flows and interfaces for the product, perform joint solution design with Engineering teams, structure the roadmap and propose phasing of the delivery, prioritize the backlog, define the acceptance criteria, accept the features.
• Produce the artifacts needed by our internal customers with consistency, quality and care: sequence diagrams, capability training decks for product management, DevZone API articles, content to be inserted in product guide, …
• Lead by example with hands-on approaches to demonstrate product management excellence and share best practices
• Apply logic, reasoning, and sound decision-making skills to elaborate solutions with Engineering teams.
• Elaborate the concepts and achieve clarity of thought about what will ultimately be built.
• Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the products, including: business requirements, use cases, UX, back-office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
• Ensure replication of knowledge, share workload on initiatives, ensure mutual back-up, help the team scale, learn and expand its scope.
• Assist with new team members training

All About You

Product development experience

Attention to details in requirement analysis

Like to dive deep into the operational characteristics of the product

Experience in agile delivery methodologies

Experience in elaborating requirements, designing solutions, understanding systems capabilities and limitations by executing on features and enhancements

Accountability, sense of urgency, care, passion for the domain.

Superior oral and written communication and organization skills.

Problem solving and pragmatic mindset, analytical skills, attention to documentation.

Additional Skills

• Experience in payment systems and transaction switching , especially Mastercard’s, is a definite plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.