Manager in Training

Drive & Shine

Captain-Store Manager Job Description / Responsibilities

Lead the Team. Own the Experience. Grow the Business.

Total Comp: $100K+ (Base Salary and profit sharing included)

Drive & Shine is seeking a high-energy, people-first leader to manage of our retail locations. As a Store Manager (also called “Captain”), you’ll lead the entire site — from customer service and sales to staffing, scheduling, and operational excellence. This is a hands-on role designed for a service-minded professional who thrives in a fast-paced, team-driven environment.

We’re not just looking for a manager. We’re looking for someone who sees potential in others, builds winning teams, and takes pride in delivering unforgettable customer experience.

• What We Are Looking For:

We hire people who are

HUNGRY | HUMBLE | SMART

• Key Responsibilities:

• Lead all operations within your Drive & Shine location
• Recruit, hire, train, and develop your team with a focus on attitude, performance, and culture fit
• Coach team members daily and conduct regular formal reviews
• Set and manage labor goals, team schedules, and budget targets
• Ensure equipment is functioning properly and proactively manage repairs and maintenance
• Maintain inventory and proactively order supplies to avoid downtime
• Deliver exceptional service and “wow” experiences for every customer
• Keep the facility spotless — clean, organized, and guest-ready always
• Handle customer concerns and feedback with professionalism
• Communicate clearly with executive leadership (COO/CEO) on progress and priorities
• Foster a culture where every team member feels valued and motivated to grow

• Industries and Backgrounds We Love:

We’ve seen strong success from district-level leaders in:

• Car Washes or Automotive Services
• Retail Multi-Unit Management (convenience, big box, quick service)
• Restaurants and Hospitality Chains
• Sales-Driven Consumer Service Brands

• Physical Requirements:

· Work outdoors in all weather conditions (under the canopy), including extremely hot or cold environments

· Stand and walk for extended periods of time

· Lift and/or carry 25 to 35 pounds regularly

· Grip, grasp, or twist using hands and wrists regularly

· Stack, reach, and load items above head height

· Work a ten-hour shift, if required

· Bend, crouch, and crawl to perform job duties frequently

· Understand hazardous communication and safety information

· Monitor quality of work through visual inspection, if required

· Understand directions for machine operation

· Basic computer skills to log information as needed

• Lead all operations within your Drive & Shine location
• Recruit, hire, train, and develop your team with a focus on attitude, performance, and culture fit
• Coach team members daily and conduct regular formal reviews
• Set and manage labor goals, team schedules, and budget targets
• Ensure equipment is functioning properly and proactively manage repairs and maintenance
• Maintain inventory and proactively order supplies to avoid downtime
• Deliver exceptional service and “wow” experiences for every customer
• Keep the facility spotless — clean, organized, and guest-ready always
• Handle customer concerns and feedback with professionalism
• Communicate clearly with executive leadership (COO/CEO) on progress and priorities
• Foster a culture where every team member feels valued and motivated to grow