Manager- Healthcare Compliance & IT Operations

Responsibilities:

• Lead / Manage Compliance Program Implementation in conjunction with Operations and other Functional Leads
• Developing and monitoring key compliance risk indicators
• Supervising Information System policy compliance, SOC, vulnerability assessment, vendor management and regulatory compliance
• Managing operations compliance team, controls definition, implementation and periodic evaluation of design and operating effectiveness
• Steering roll-out of audit frameworks (ops. compliance, delivery excellence) for internal and customer engagements.
• Driving business process improvement projects; developing audit budget and undertaking resource planning.
• Ensuring adequate Data Security controls within process, prevention of data leakage with increasing digitization
• Directing monthly, quarterly & annual audits; guiding assigned auditors for ensuring adherence to established system controls
• Partnering with external audit firms for control requirement and audit plan finalization
• Delivering successful audits and re-certification results
• Identifying the information security needs and risk assessment before projects go-live
• Administering overall security deliverables, ensuring SLA compliances are met by vendors and providing good levels of services for all clients.
• Liaising with service delivery and external auditors for observations/non-conformity closure within agreed timeline.
• Managing client directed and statutory compliance guidelines as may be specified from time to time.
• Advising the teams to identify root causes and implementing solutions to close the gaps
• Managing awareness amongst employee base relating to compliance

requirements

and policies as applicable. Training Operations Team as per requirements.

• and policies as applicable. Training Operations Team as per requirements.
• Should be responsible for the front-end discussions relating to compliance and regulatory issues

Requirements

Skills

and

Requirements:

• Bachelors, Masters or Diploma in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, Cybersecurity or other related fields
• In-depth and hands-on

experience

of the following compliance

requirements:

PCI QMS, SOC, HIPAA, Audits, ISMS and ISO

• PCI QMS, SOC, HIPAA, Audits, ISMS and ISO
• 6+ years of

experience

in IT/IS Security Compliances/Consulting

• in IT/IS Security Compliances/Consulting
• 2+ years working in highly regulated industries (e.g. financial services, healthcare, and energy, telecommunications), including direct work

experience

with global audit and compliance frameworks

• with global audit and compliance frameworks
• Must have good presentation

skills

with the ability to prepare reports and presentations

• with the ability to prepare reports and presentations
• Attention to detail and hands on with execution
• Sound technical writing, documentation, and communication

skills

are required

• are required
• Functional awareness of both information system platforms with a strong IT technical understanding and aptitude for analytical problem-solving.
• Agile mind, able to “see” the complexities of procedures and regulations
• Excellent interpersonal

skills

and professional demeanor

• and professional demeanor
• Certified compliance professionals is a plus Industry Preference – BPO/ITES, preferably exposed to a healthcare process

and audit plan finalization

Delivering successful audits and re-certification results

Identifying the information security needs and risk assessment before projects go-live

Administering overall security deliverables, ensuring SLA compliances are met by vendors and providing good levels of services for all clients.

Liaising with service delivery and external auditors for observations/non-conformity closure within agreed timeline.

Managing client directed and statutory compliance guidelines as may be specified from time to time.

Advising the teams to identify root causes and implementing solutions to close the gaps

Managing awareness amongst employee base relating to compliance

requirements

and policies as applicable. Training Operations Team as per requirements.

• and policies as applicable. Training Operations Team as per requirements.
• Should be responsible for the front-end discussions relating to compliance and regulatory issues

Requirements

Skills

and

Requirements:

• Bachelors, Masters or Diploma in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, Cybersecurity or other related fields
• In-depth and hands-on

experience

of the following compliance

requirements:

PCI QMS, SOC, HIPAA, Audits, ISMS and ISO

• PCI QMS, SOC, HIPAA, Audits, ISMS and ISO
• 6+ years of

experience

in IT/IS Security Compliances/Consulting

• in IT/IS Security Compliances/Consulting
• 2+ years working in highly regulated industries (e.g. financial services, healthcare, and energy, telecommunications), including direct work

experience

with global audit and compliance frameworks

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