ob Description: Endpoint Technology & Identity Manager
Manager – Endpoint & IAM Services
The
Endpoint Technology & Identity Manager
is a strategic leadership role responsible for defining, delivering, and governing the organization’s integrated approach to endpoint management, identity services.
This role expands beyond the traditional
IAM Manager
scope to also include
endpoint engineering, device governance, and security integration
, while also ensuring effective delivery through
managed service partners
. The role is critical in enabling a
Zero Trust security model
, strengthening cybersecurity posture, and advancing the organization’s modern workplace strategy.
Key Responsibilities
Strategic Leadership & Governance
- Define and execute the enterprise strategy for
Endpoint Technology, Identity, and Security services
Zero Trust architecture
, Conditional Access, and identity-driven security controls
- Establish governance models for endpoint, identity, and access lifecycle management
- Align technology capabilities with evolving cybersecurity and business priorities
Endpoint Technology Service & Engineering
Microsoft SCCM / Endpoint Configuration Manager
Microsoft Intune / Endpoint Manager
Jamf (Apple ecosystem)
- Oversee device configuration standards, patching, and compliance enforcement
- Manage lifecycle of corporate endpoints: provisioning, maintenance, and decommissioning
- Enable modern workplace capabilities including cloud-managed and hybrid endpoints
Identity & Access Management (IAM)
identity governance and administration (IGA)
operations
- Oversee access provisioning, role-based access controls, and identity lifecycle management
- Manage authentication services including
SSO, MFA, federation technologies and Entra ID
- Ensure alignment with compliance, audit, and regulatory requirements
- Oversee operational delivery of endpoint and identity services through
EPAM-managed services
SLAs, KPIs, and service delivery metrics
for IAM & EPAM support functions
day-to-day operations, incident management, and service requests
- Ensure adherence to security, compliance, and operational standards across vendor-managed environments
- Drive continuous service improvement, automation, and optimization
Device & Access Governance
device trust, compliance posture, and conditional access enforcement
- Govern device identity integration with enterprise identity systems
- Ensure seamless user access across devices while maintaining strong security controls
Modern Workplace & Cloud Governance
- Lead initiatives supporting
cloud-based endpoint management and hybrid workforce models
- Enable secure access to enterprise resources from any device, location, or network
- Support digital transformation and mobility strategies
Cross-Functional Collaboration
Infrastructure, Security and Application teams
to ensure integrated service delivery
- Act as a key liaison between endpoint, IAM, and cybersecurity functions
- Lead and mentor cross-functional technical teams
Operational Excellence & Delivery
- Ensure high availability and performance of endpoint and identity services
- Drive continuous improvement across operational processes and tools
- Manage vendors, technologies, and project delivery related to endpoint and identity ecosystems
Qualifications & Experience Required
- 10+ years of experience in
IT, cybersecurity, endpoint management, IAM
, with at least 5+ years in leadership roles
SCCM, Intune, Jamf
)
Azure AD / Entra ID, identity governance tools
)
Zero Trust, Conditional Access, MFA
)
PowerShell
scripting knowledge (must)
endpoint security, device compliance, and identity-driven access models
- Experience managing enterprise-scale environments and complex cross-functional initiatives
Preferred Certifications:
CISSP, CISM, or equivalent security certifications
- Microsoft certifications (e.g.,
SC-300, MD-102
)
- AWS Certified Security – specialty
