Scan your resume against ATS criteria for this Manager, Clinical Operations Site Management role at External.
Who we are
We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.
Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
The Manager, Clinical Operations Site Management is responsible for providing management of assigned Clinical Research Associates (CRAs), including ensuring work effectiveness, optimal utilization, and performance.
Responsible for interviewing and selecting CRA/In‑House Clinical Research Associate (IHCRA) candidates
Ensure consistent of permanent and contract CRAs/IHCRAs
Ensure CRAs are properly and timely trained to perform all types of visits as well as other billable monitoring activities
Provide on‑site mentoring for CRAs through observation or site assessment visits
Establish regular communication and 1:1 calls with CRAs/IHCRAs to review and discuss quality metrics (such as site visit report compliance, source data verification metrics, trial master file readiness, expense report submissions, and project status)
Manage the quality of assigned CRAs/IHCRAs
Act as a point of escalation for CRA/IHCRA performance issues on projects
Review timecards, including reviewing and approving hours billed by contractors
Review the accuracy of Sciforma assignments and workload
Conduct performance appraisals, reward and discipline employees, address employee relations issues, and resolve problems
Write and conduct corrective and preventive actions (CAPAs) when necessary; support Directors of Clinical Operations
Approve CRA/IHCRA paid time off (PTO) requests
Review and approve CRA/IHCRA non‑billable expenses
The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
Ability to understand multiple study protocols
Superior oral and written communication skills
Strong planning and organizational skills
Good interpersonal skills
Experienced problem‑solving and decision‑making skills
Strong attention to detail
Understanding of clinical research principles and processes, including data collection and editing skills
Ability to navigate Electronic Data Capture (EDC) software such as InForm and Medidata
Strong knowledge of U.S. Food and Drug Administration (FDA) regulations, International Council for Harmonisation (ICH) guidelines, and the Health Insurance Portability and Accountability Act (HIPAA)
Understanding of standard operating procedures
Knowledge of therapeutic areas
Knowledge of Microsoft Word, Excel, and Outlook
Four‑year college curriculum with a major concentration in biological, physical, health, pharmacy, or other related sciences and six years of clinical research experience as a clinical research associate, OR
Two‑year college curriculum (unless holding a nursing degree; then see requirement above) or equivalent education/training and seven years of clinical research experience as a clinical research associate, OR
Eight years of clinical research experience as a clinical research associate or in another position directly related to clinical research with a pharmaceutical or biotechnology company
Two years of management experience
Travel required
Passport required
Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.
At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation.
The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates):
United States of America - $97,000.00 - $222,000.00
The salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage.
We love knowing that someone is going to have a better life because of the work we do.
To view our other roles, check out our careers page at https://worldwide.wd1.myworkdayjobs.com/External Discover a world of difference at Worldwide! For more information on Worldwide, visit http://www.Worldwide.com www.Worldwide.com or connect with us on https://www.linkedin.com/company/worldwide-clinical-trials-inc-/ LinkedIn.
PTO) requests
How to apply for Manager, Clinical Operations Site Management at External?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
The salary for this role is $97,000.00 - $222,000.00 per annum.
What experience is required?
This position is open to freshers and experienced candidates.
Is this position still open?
Yes, currently active and accepting applications.
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